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1. Overall Performance
* Please rate how well the Noble DCR product meets your Reporting needs.
 
 
2. Ease of Use
* Please rate Noble DCR for overall ease-of-use.
 
 
 
* 3a. Please list the 5 Standard Reports or Features of Noble DCR that you use the most.
   
 
 
* 3b. Please list any Standard Reports or Features that you do not use.
   
 
 
* 3c. What Standard Reports or Features would you like to see added to Noble DCR?
   
 
 
4. Custom Reports: Please answer the following questions regarding Custom Reports within Noble DCR.
* 4a. Do you use any Custom Reports within the Noble DCR platform?
 

4b. If yes, were the Custom Reports created internally or by Noble Systems?
 

4c. If the Custom Reports were created internally, please rate the system on its ease of use in creating the reports
 
 
5. Data Export: Please answer the following questions regarding exporting data from Noble DCR.
* 5a. Do you export data from Noble DCR into another system?
 

5b. If you do export data, which system(s) do you export to?
 

5c. If you do export data, please rate the ease of use of the export tools.
 
 
6. Real-Time Stats: Please answer the following questions regarding Real-time Stats within Noble DCR.
* 6a. Please rate the Real-Time Statistics within Noble DCR. Are they adequate to meet your needs?
 
 
* 6b. What, if anything, could be added to improve the Real-time Stats in Noble DCR?
   
 
 
7. Training: Please answer the following questions regarding your Training for Noble DCR.
7a. Please rate your training program for Noble DCR. Did the training program give you the skills to use the system effectively?
 
 
7b. If you feel that you need more training, what can we do to improve the training program?
   
 
 
 
8a. Please list any additional "wishes" or comments that you have regarding Noble DCR.
   
 
 
And one final question...
* Please tell us which types of application(s)/program(s) you manage using the Noble Solution:
(you may choose more than 1)
 
Appointment Setting
 
Collections
 
Customer Service
 
Fundraising
 
Lead Generation
 
Surveys
 
Telemarketing/Telesales
 
Other
 

 
Please contact [email protected] if you have any questions regarding this survey.
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