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| The employees I interact with at NTP are knowledgeable and competent. |
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| The employees I interact with in NTP understand the requirements of my business. |
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| Management consults with us to determine our requirements. |
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Good day,
You are invited to participate in NTP's Annual Customer Satisfaction Survey for 2013. Your feedback will assist NTP in streamlining processes and procedures to improve our service delivery to our customers.
Your survey responses will be strictly confidential and data from this survey will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact NTP's Customer Relations Manager, Petro Johnstone at + 27 12 305 5129 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| The NTP employees I interact with deliver the necessary support as and when required. |
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| Products and/or services ordered are supplied within the agreed specifications. |
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| The NTP employees I interact with deliver on promises. |
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| The NTP employees I interact with are committed to quality service delivery. |
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| Products and/or services are competitively priced. |
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| Products and/or services are value for money. |
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