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On-the-street Survey

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Would you like to earn five dollars in five minutes by giving me your opinion on a new product?

It’s not my product, I’m just collecting data, so it’s very important that you give me your honest opinion.
 
 
 
Interviewer
 
Nicole
 
Noele
 
Roger
 
Steven
 
 
 
Location
   
 
 
For our discussion, pretend you’re in a store and you see this on a shelf.

Please read the sign.

What would you do first?
 
Download App
 
Re-read Sign
 
Other
 
 
 
 
Would you download the app in the store?
 
Yes
 
No
 
 
 
 
 
 
Note:
 
 
 
 
Do you have an iPhone, Android or another type of phone?
 
Android
 
iPhone
 
Other
 
 
 
 
Hand the person the phone.

Pretend you have downloaded the app? What would you do next?
 
Bump Beacon
 
Re-read Sign
 
Tap on app
 
Other
 
 
 
 
 
 
 
Note:
 
 
 
 
How would you decide which offer (if any) to choose?
 
Product
 
Price
 
Other
 
 
 
 
Did the user click an offer to receive details?
 
Yes
 
No
 
 
 
Did the user scroll the offers?
 
Yes
 
No
 
 
 
Do you understand how the basic product works?
 
 
 
Do you feel you would use this product?
 
Yes
 
No
 
 
 
What do you like best about the product?
 
Convenience
 
Cool/Fun
 
Savings
 
Other
 

 
 
 
What do you like least about the product?
 
Downloading app
 
Don't like coupons
 
Hard to use
 
Other
 

 
 
How often do you
Often Sometimes Never
Bring coupons to store
Use in-store coupons
Use digital/mobile coupons
 
 
 
Why don't you use coupons more often?
 
Don't care about savings
 
Forget
 
Too much trouble
 
Other
 

 
 
 
Have you heard of any of these mobile apps?
 
ShopKick
 
Shop Savvy
 
RetailMeNot
 
Red Laser
 
Zoomingo
 
Other
 

 
 
 
Why don't you use coupons more often?
 
Don't care about savings
 
Forget
 
Too much trouble
 
Other
 

 
 
How often do you shop at these retailers?
Each Week Each Month Each Year Never
Best Buy
Grocery
Home Depot/Lowes
Office Store
Target
Pharmacy/Drug
Walmart
 
 
 
That's it! We're all done.

Thanks you for taking the time to help us improve our product.

Ensure that they have received their gift card.
 
 
 
Gender
 
Male
 
Female
 
 
 
Age?
 
Under 25
 
25-40
 
40-60
 
60+
 
 
 
Ethnicity
 
African American
 
Asian
 
Caucasian
 
Hispanic
 
Other