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Individual Development Survey

20/20 Insight
 
 
 
Dear Customer:



As a member of the OSS Department, I want to thank you for giving me the opportunity to work with you. Please help me serve you better by taking a couple of minutes to tell me about the service that you have received so far. I appreciate your partnership and want to make sure I meet your expectations.







Sincerely,



[Amisys Consultant Name]

AMISYS Consultant
 
 
 
In evaluating your most recent experience, was the quality of service you received:
 
Very poor
 
Somewhat unsatisfactory
 
About average
 
Very satisfactory
 
Superior
 
 
 
The AMISYS Consultant was very courteous.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Which of the following qualities of the AMISYS Consultant stood out (as being superior)?
 
Patient
 
Enthusiastic
 
Listened carefully
 
Friendly
 
Responsive
 
Other
 
 
 
What qualities of the AMISYS Consultant was less than satisfactory?
 
Not patient
 
Not enthusiastic
 
Didn't listen carefully
 
Unfriendly
 
Unresponsive
 
Other
 
None
 
 
Please explain:
   
 
 
 
The AMISYS Consultant was clear and precise on sharing thoughts and ideas while understanding the objectives and expectations of the task.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
The AMISYS Consultant was very knowledgeable.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Task or assignment was completed in a timely and efficient manner.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
The AMISYS Consultant presented him/herself and department in a pleasant, accessible manner while maintaining professionalism.
 
Strongly disagree
 
Somewhat disagree
 
Neutral
 
Somewhat agree
 
Strongly agree
 
 
 
Thank you for your feedback. I sincerely appreciate your honest opinion and will take your input into consideration in my personal development.



 
 
 
Please describe if there was any particular aspect of the experience that stood out:
   
 
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