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  1. Surveys
  2. 2013
  3. September
  4. P
  5. Penhaligon store survey
0%
Exit Survey
 
 
What is your approximate age?
 
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 and over
 
 
 
Gender, choose one:
 
male
 
female
 
 
 
what do you think the concept of penhaligon shop is ?do you like it? why?
   
 
 
 
is the concept of the shop fit to the concept of the product?
 
yes
 
no
 
 
what factors are important in selecting a store to shop in.
not at all important Somewhat Unimportant Neutral Somewhat Important Extremely Important
The store has modern-looking equipment and fixtures
Materials associated with a store's service (such as shopping bags, catalogs, or statements) are visually appealing.
The store layout at this store makes it easy for customers to move around the store.
The store used environmentally friendly building materials in its construction.
The store offers "healthy" products.
 
 
what do you think it is in penhaligon shop
Very Strongly Agree Strongly Agree Agree Disagree Strongly Disagree Very Strongly Disagree
Store is conveniently located.
Store atmosphere and decor are appealing.
A good selection of products are present.
The has the lowest prices in the area
You have heard of the store before through advertisements.
Merchandise sold is of the highest quality.
The store has a "young and hip" appearance.
The store has a modern decor.
 
 
 
What do you think of the store site ? why?
 
Good
 
Exellent
 
Bad
 
 
 
 
How important are the following items located outside the stores?
Very unimportant Unimportant Neither important nor unimportant Important Very important
Nice architectural style of the store
Sale or promotion signs
Interesting/inspiring display windows.
The image of the display windows
The product/garment presented in the display windows
The lighting in the display windows
 
 
How important are the following items located inside the stores?
Very unimportant Unimportant Neither important nor unimportant Important Very important
Pleasant music in the store
Pleasant lighting
Appropriate temperature
Clean/neat store display
Enough space to move around and reach garments
Pleasant scent natural or artificial (flowers, perfume, smelling sticks)
What the employees wear
How the employees talk
Many people in the store
Sitting areas (sit while you wait for someone to finish shopping)
More space to move around
 
 
Do you agree with the following statement “I am satisfied with the shop experience in:
Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
Luxurious fashion store
Normal/regular fashion store
 
Thank you ^_^