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2012
February
P
Post Delivery Satisfaction
Post Delivery Satisfaction
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Hello:
You are invited to participate in our survey to provide feedback on the services and product(s) recently received from LVC Corporation. In this survey, approximately several people will be asked to complete a survey that asks questions about your overall satisfaction while working with LVC Corporation; before, during and after the main evaluation event. It will take approximately five (5) minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Mr. Eugene Beal at 910-644-0199 or by email
[email protected]
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
What was your role during the event involving LVC Corporation providing Professional Services?
Technical Lead
Resource Coordinator
Test Officer
Management
Liaison
Staff
Other
Contractor
Civil Service
Military
Other
Before, during and after the evaluation event, how would your rate LVC Corporation 's understanding of your expectations?
Poor
Below Average
Average
Good
Excellent
N/A
Before
During
After
Before the evaluation event, how would your rate LVC Corporation 's ability to adapt to your unique requirements?
Poor
Below Average
Average
Good
Excellent
N/A
Before
During
After
Before, During and After the evaluation event, how would your rate LVC Corporation 's products; i.e. documents?
Poor
Below Average
Average
Good
Excellent
N/A
Before
During
After
Would you recommend using LVC Corporation to provide Professional Services for the following type of events?
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
Capabilities Demonstration; i.e. Industry Day
Evaluation of systems according to military requirements; i.e. Source Selection
Evaluation of systems for potential military use; i.e. Military Utility Assessment
If LVC Corporation were to improve in one area, what would that area be and why? (Please elaborate)
What could LVC Corporation do to improve their professional image, quality of service and overall customer satisfaction?
The information provided in this customer satisfaction survey remains confidential and will not be disseminated without the express permission of the author. If you wish to amend your answers at a later date, please feel free to contact us at
[email protected]
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