practice survey

Final PHEV Impressions

* Please enter your respondent PIN ID:

What is your name?

* Please answer the following questions in the context of your experience with the PHEV Prius during the last two weeks. Be sure to read each question carefully, as you will not be able to return to previous questions as you continue through the survey.

During the past two weeks, what percent of your personal trips (you as the driver) has been taken with the PHEV Prius? (Please select one response.)

Please indicate the types of trips in which you have been the driver but intentionally did not drive the PHEV Prius. (Please select all that apply.)

Grocery shopping trips

Local shopping errands

Taking kids to school

Going to work

Visiting local friends

Going out for entertainment (e.g., movies, restaurants, etc.)

Intraregional trips (outside your local city, within the metropolitan area)

Interregional trips (outside your metropolitan area)

Other, please specify:

Upload your file below

* Could you please elaborate on the general reasons as to why you did not take the PHEV Prius on these trips?

Please consider the number of times that you have been plugging-in the PHEV Prius at home and work and approximate them as a percent during the past two weeks. For example, if you plugged-in 3 times at home, and 1 time at work, you would report: My home (%) = 75, and My work (%) = 25. Please do your best to approximate these percents. The total should add up to 100.

My home													%

My work													%

0

Did you ever try driving the PHEV Prius away while the vehicle was plugged-in? (Please select one response.)

Yes, I did this more than once.

Yes, I did this once.

No, but I almost did this at least once before remembering to unplug the vehicle.

No, I always remembered to unplug the vehicle before leaving.

How many times have you fueled the PHEV Prius with gasoline during the past two weeks? (Please select one response.)

I have not yet fueled the PHEV.

Once during the last two weeks

Twice during the last two weeks

Three times during the last two weeks

Four times during the last two weeks

Other, please specify:

About how many times have you plugged-in the PHEV Prius during the past two weeks? (Please type in response below.)

Number of times you plugged-in the PHEV Prius during the past two weeks

How many nights has the vehicle NOT been plugged-in at home over the past two weeks? (Please type in response below.)

Number of nights

Are you regularly close enough to an outlet to plug-in the vehicle at work? (Please select one response.)

Time of Day:

How often do you forget to plug-in the PHEV Prius, even when you are close enough to an outlet? (Please select one response.)

I almost always forget to plug-in the vehicle.

I often forget to plug-in the vehicle.

I sometimes forget.

I rarely forget.

So far, I have never forgotten.

I never forget, but sometimes I don’t because I don’t have the time.

During the past two weeks, have there been times when you could have plugged in the PHEV, but intentionally chose not to bother?

Yes, sometimes I don't bother plugging in the vehicle even when an outlet is available.

No, I always plug-in the vehicle when there is an outlet available.

During the past two weeks, approximately how many instances have you NOT bothered to plug-in the vehicle, EVEN WHEN there was a plug available for you to use?

* Please explain briefly any reasons as to why you chose not to plug in the vehicle?

How long does it typically take you to plug-in the vehicle? (Please select one response.)

Less than 10 seconds

10 to 20 seconds

20 to 30 seconds

30 seconds to 1 minute

More than 1 minute, please specify

Do you consider plugging-in the vehicle to be (please select one response):

An unnecessary hassle that is not worth the benefit

A hassle that could be tolerable, if it were improved

Not much trouble but often not worth doing

An annoyance, but often worth doing

No trouble at all and worth doing

Other, please describe:

On a scale of 1 to 5, please rate the degree to which plugging-in the vehicle is inconvenient (1 is not inconvenient, 5 is very inconvenient). (Please select one response.)

On a scale of 1 to 5, please rate the degree to which plugging-in the vehicle is beneficial (1 is not beneficial, 5 is extremely beneficial). (Please select one response.)

Please rate the noise level of the PHEV in the EV mode.

Please rate the All-Electric Range (AER).

How was the acceleration in EV mode?

With the understanding that all electric vehicles are currently range limited, please consider the following question. Based on your experience with the PHEV so far, what do you believe is the minimum All-Electric Range that you would like to see in the PHEV such that you would be completely satisfied with it?

Range:

miles

Please offer any comments that you have about your use of the All-Electric Range and EV mode. Do you have any suggestions that you would like to make to the Prius automotive engineers for improving its use or function within future models?

Please rate the effort required to connect the vehicle for charging (as opposed to the challenge of finding a plug, just consider the effort once the plug location is known):

* Please explain as best you can what is difficult:

I feel that plugging-in the vehicle is worth doing for the environment. (Please select one response.)

I feel that plugging-in the vehicle is worth doing for cost savings. (Please select one response.)

I feel that plugging-in the vehicle is worth doing for the electric drive experience. (Please select one response.)

How long do you typically leave the vehicle plugged-in? (Please select one response.)

* Has the plug-in feature changed how you travel during the past two weeks?

Yes

* Please describe briefly how the plug-in feature has impacted your typical travel patterns.

Is there anything about the plug-in feature of the PHEV Prius that you would like to see improved?

Could you estimate how much in total you spent on gasoline filling the PHEV Prius over the past four weeks? (Please type in response below.)

Do you know how much you paid for electricity last month (just electricity)? (Please type in response below. If you don't know, please leave the answer field blank.)

per month

Did this represent a typical month for you in terms of your electricity use?

Yes

Based on your gasoline expenditures and your expected electricity expenditures, how much do you think your transportation (fuel) costs will have changed as a result of driving the PHEV Prius? (Please select one response.)

I believe costs went down significantly (more than 40%).

I believe costs went down moderately (more than 20%).

Costs were about the same.

I believe costs went up moderately (more than 20%).

I believe costs went up significantly (more than 40%).

Electric utilities are currently offering “time of use” rates for electric vehicle recharging. The rates are approximately $0.11/kWh between 12 AM and 7 AM (overnight) and $0.16/kWh between 7 AM and 12 AM (the day). However, between the months of May and October (summer time) there is a higher rate between 2 PM and 9 PM of about $0.35/kWh. The following graphics visually illustrate this rate structure for both the summer and winter. They will help you answer the questions that follow.

For reference, $0.25/kWh would work out to about the same cost per mile as gasoline at $3.00 per gallon. So at this gasoline price, plugging-in during the summer peak would be more expensive per mile than buying gasoline. At $4.00 per gallon, the equivalent electricity rate would be about $0.33/kWh (or about the same as the summer afternoon/evening peak rate). Please assume that these peak rates are hypothetical.

If you owned the PHEV Prius and had this “time of use” rate, to what degree do you think that you would avoid the Peak rates during the summer by plugging-in during the partial or off-peak time (e.g., after 9pm)? (Please select one response based on the prices that you see above.)

In plugging-in the PHEV, I would rarely time it to avoid peak rates.

In plugging-in the PHEV, I might sometimes time it to avoid peak rates.

In plugging-in the PHEV, I would often time it to avoid peak rates.

In plugging-in the PHEV, I would always time it to avoid peak rates.

What about the partial peak rate? To what degree do you think that you would avoid the Partial-Peak rates during the year by plugging-in during the off-peak time (e.g., after midnight) (Please select one response based on the prices that you see above.)

In plugging-in the PHEV, I would rarely time it to avoid partial-peak rates.

In plugging-in the PHEV, I might sometimes time it to avoid partial-peak rates.

In plugging-in the PHEV, I would often time it to avoid partial-peak rates.

In plugging-in the PHEV, I would always time it to avoid partial-peak rates.

To take advantage of lower "off-peak" electricity rates, PHEV owners may want to install a separate electricity meter for their vehicle charging. A regular separate meter would cost about $700. A "smart" meter that would optimize electricity costs by delaying charging until after midnight would cost more like $900. The smart meter would pay for itself in about two or three years. If you were a PHEV owner, would you pay an extra $200 for the "smart" charging meter versus a regular charging meter? (Please select one response.)

Definitely would not buy the smart meter

Probably would not buy the smart meter

Maybe would buy the smart meter

Probably would buy the smart meter

Definitely would buy the smart meter

Consider how these “time of use” rates outlined above compare with the regular rates that you currently pay, which for a typical household is between $0.15-0.25/kWh on average. A typical household uses between 500 to 1000 kWh per month without charging vehicles. Based on what you know of your typical electricity rate and the rates outlined above, do you think that you would opt for the “time of use” plan or do you think you might just stick with the flat rate that you have? (Please select one response.)

I would definitely stick with the flat rate.

I would probably stick with the flat rate.

I might consider switching to the “time of use” rate.

I would probably switch to the “time of use” rate.

I would definitely switch to the “time of use” rate.

Now that you have driven the PHEV for four weeks, we would like to assess how you feel that it compares with the gasoline-electric hybrid Prius that you were driving earlier in the study. Please consider the traditional hybrid Prius that you drove earlier to be the comparative benchmark. Assuming that this vehicle is rated as a "3" across all categories, please rate the PHEV Prius relative to how you feel it has performed versus the traditional hybrid Prius. (5 is better, 1 is worse.) (Please select one response for each row below.)

Are there any features about the PHEV Prius that you currently consider to be significantly worse than the traditional hybrid Prius? (Please explain.)

Are there any features about the PHEV Prius that you currently consider to be significantly better than the traditional hybrid Prius? (Please explain.)

Overall, the PHEV is an improvement over the gasoline-electric hybrid in terms of driving experience. (Please select one response.)

After four weeks, I found plugging-in the vehicle to be inconvenient with the PHEV Prius. I have not found it to be worth the supposed benefits. (Please select one response.)

1st Favorite Thing

2nd Favorite Thing

3rd Favorite Thing

Least Favorite Thing

2nd Least Favorite Thing

3rd Least Favorite Thing

Using the PHEV Prius makes me think more about fuel efficiency. (Please select one response.)

If the PHEV Prius has a high-occupancy vehicle (HOV) lane access sticker, how frequently would you use it? (Please select one response.)

Overall, I prefer the feel of driving in all-electric mode over the hybrid-electric mode.

While driving in all-electric mode, do you find yourself controlling your speed so as to avoid engaging the internal combustion engine? (Please select one response.)

During a trip, how often would you intentionally toggle (switch) between EV-on and EV-off by pushing the "EV" button?

I rarely push the EV button

1 to 2 times per trip

3 to 4 times per trip

More than 4 times per trip, please specify:

Since starting the study, do you monitor the power and energy consumption display in the PHEV Prius as much as you did (or did not) monitor this screen in the traditional hybrid Prius? (Please select one response.)

I am currently monitoring the power and energy consumption display much more.

I am currently monitoring the power and energy consumption display a little more.

I am currently monitoring the power and energy consumption display about the same.

I am currently monitoring the power and energy consumption display a little less.

I am currently monitoring the power and energy consumption display much less.

Overall, do you believe that the power and energy consumption display (on the navigation screen in the dashboard center) enhances or detracts from your experience with the PHEV Prius? (Please select one response.)

Overall, the power and energy consumption display enhances my experience with the PHEV Prius.

Overall, the power and energy consumption display does not impact my experience with the PHEV Prius.

Overall, the power and energy consumption display detracts from my experience with the PHEV Prius.

I do not understand how to use the power and energy consumption display.

In general, I do not use the power and energy consumption display while driving.

What display on the central navigation screen do you use most while driving?

The power and energy consumption display

The navigational tool

I generally keep the screen off

Other, please specify:

Please indicate your agreement with the following statements.

Because of the PHEV Prius power and energy consumption display, I do not accelerate as hard as I do when driving my normal vehicle. (Please select one response.)

Because of the PHEV Prius power and energy consumption display, I brake longer and slower than I do when driving my conventional vehicle. (Please select one response.)

Because of the PHEV Prius power and energy consumption display, I am distracted while driving. (Please select one response.)

Because of the PHEV Prius power and energy consumption display, I am more aware of my driving efficiency. (Please select one response.)

Because of the PHEV Prius power and energy consumption display, I actively try to improve my driving efficiency. (Please select one response.)

Based on the information reflected on the PHEV Prius power and energy consumption display, the average miles per gallon that I am getting with the PHEV is:

Miles per Gallon

* Given your experience with the PHEV Prius, are there places that you have gone where you would have like to charge the vehicle but could not because an outlet (or viable 15 amp outlet) was not available?

Yes

Please tell us the places at which an outlet would have been convenient for charging your PHEV Prius. (Please check all that would apply.)

Supermarket

Work

Rail Transit Station

Metered On-Street Parking

Shopping Center (e.g. Target®, general suburban shopping center, etc.)

Movie Theater

Other, please specify:

Based on your experience with the PHEV Prius, if there was an outlet in most places you could park the car, do you think you would regularly plug-in the vehicle (assuming the electricity charged to you was the same rate that you get at home)? (Please select one response.)

I would plug-in the vehicle all the time

I would probably plug-in the vehicle most of the time

I would sometimes plug-in the vehicle

I probably would not plug-in the vehicle that often outside home

I would not use public outlets

Other, please describe:

* Driving the PHEV Prius has made me consider using transit more. (Please select one response.)

* Please describe why or how using the PHEV Prius has made you consider using transit more.

* Prior to joining this study, did you take rail transit to work on a weekly basis?

Yes

* If there was an outlet at your nearest transit station, where you could charge the PHEV Prius for free, would this make you consider taking transit? (Please select one response.)

No, because my work place is too far from the nearest rail station

No, because my schedule demands flexibility, I need the freedom of the automobile to complete my day.

No, because my transit trip would be too long or unpleasant

I might use transit instead of driving if I could charge for free.

I probably would use transit instead of driving, if I could charge for free.

I definitely would use transit instead of driving, if I could charge for free.

Do you think that owning a PHEV Prius might increase the probability that you would consider placing solar panels on the roof of your home?

It definitely would not make me more likely to consider installing solar panels.

It probably would not make me more likely to consider installing solar panels.

It might make me more likely to consider installing solar panels.

It probably would make me more likely to consider installing solar panels.

It definitely would make me more likely to consider installing solar panels.

I already own solar panels.

What was your impression of the PHEV vehicle as a whole?

Overall, how has the PHEV Prius met your expectations? (Please select one response.)

Greatly exceeded expectations

Exceeded expectations

Met expectations

Slightly disappointed

Greatly disappointed

Did you use the PHEV Prius as you expected you might? Why or why not?

For the following question, we would like you to consider a variety of potential price differentials between the traditional gasoline-electric hybrid and the PHEV Prius that you have been driving.

At each price differential, we would like you to indicate the degree to which you think you would opt for the PHEV over the gasoline-electric hybrid. The price differential is only the difference in purchase price between the two vehicles; it does not account for gasoline savings or utility expenses that you would incur as a result of using a PHEV.

A positive price difference means the PHEV is more expensive than the gasoline-electric hybrid; a negative price difference means the PHEV is cheaper than the gasoline-electric hybrid. Assume that these are the only two vehicles from which you can choose. Please choose only one response for each row.

FCV Expectations

* For the next four weeks, you will exchange your PHEV Prius for a hydrogen powered fuel cell hybrid vehicle (FCHV). The fuel cell vehicle is a Toyota Highlander. It has a range of about 130 to 140 miles and can be filled with hydrogen in about 10 minutes. We would like to ask you some questions about how you expect to use the FCV Highlander.

During the next four weeks, for what percent of your total personal trips (all automotive travel including commuting, errands, etc.) do you expect to use the FCV Highlander? (Please select one response.)

* Could you please briefly describe the type of trips for which you do not expect to use the FCHV Highlander and why?

* Based on what you know of your normal driving patterns, are you concerned that the range of the FCHV Highlander might present a challenge for you in fulfilling your daily driving needs during the next two weeks? (Please select one response.)

* Based on your current H2 fueling situation, at what FCHV Highlander driving range would fuel capacity not be a concern to you? (Please type in response below.)

Number of miles between refills

At what time of day do you believe that you will fuel the FCHV Highlander? (Please select all that apply.)

In the morning on the way to work

During lunchtime

On the way home from work (note that some stations may not be open after mid afternoon)

A separate trip in the evening (note that some stations may not be open)

I am not sure at this time.

Each time I refuel, I will have to travel

extra miles (one-way) out of my way.

Each time I refuel, I will have to travel for

extra minutes (one-way) out of my way.

I believe that the limits of driving range and refueling infrastructure will be manageable for most of my planned driving during the next four weeks. (Please select one response.)

I believe that the limited availability of hydrogen infrastructure will greatly restrict my use of the FCHV Highlander in my daily travel. (Please select one response.)

How many times do you expect to fuel the FCHV Highlander during the next two weeks? (Please select one response.)

I do not expect to fuel the vehicle during the next two weeks.

Once during the next two weeks

Twice during the next two weeks

Three times during the next two weeks

Four times during the next two weeks

Five times during the next two weeks

More than five times during the next two weeks

Other, please specify:

What are your expectations regarding the ease of fueling the FCHV Highlander? (Please select one response.)

During the next two weeks, at what approximate cruising range remaining do you anticipate becoming concerned about not having enough fuel to complete your trips in the FCHV Highlander? (Please select one response.)

50 miles remaining to empty

40 miles remaining to empty

30 miles remaining to empty

20 miles remaining to empty

10 miles remaining to empty

5 miles remaining to empty

Other

How long do you believe a one-way trip is from your home to the nearest hydrogen fueling station? (Please select one response.)

I expect that the range of the FCHV Highlander will be a concern for me. (Please select one response.)

Now, we would like to get an idea of your expectations of the FCHV Highlander in comparison to the traditional hybrid Prius. As before, please consider the traditional hybrid Prius that you drove earlier for four weeks at the start of the study as the benchmark (NOT the PHEV Prius that you just drove). Assuming that this vehicle is rated as a “3” across all categories, please rate the FCHV Highlander relative to how you expect it to perform versus a traditional hybrid Prius. (Please select one response for each row below.)

In the same fashion, consider your expectations of the FCHV Highlander in comparison to a regular gasoline-powered Toyota Highlander (or similarly sized sport utility vehicle (SUV)). Assume that this gasoline powered SUV is the benchmark. As before, please rate your expectations of the FCHV Highlander in comparison to a similar gasoline-powered vehicle. (Please select one response for each row below.)

Based on what you know of hydrogen vehicles, what is your perception of the safety of hydrogen as a fuel? (Please select one response.)

Much safer than gasoline

Safer than gasoline

About as safe as gasoline

Less safe than gasoline

Much less safe than gasoline

Based on what you know of hydrogen vehicle fueling, what are your perceptions of hydrogen fueling safety? (Please select one response.)

Much safer than gasoline

Safer than gasoline

About as safe as gasoline

Less safe than gasoline

Much less safe than gasoline

Suppose the government offered a $5000 tax credit to purchase a particular vehicle that you were interested in. However, because of the timing of your purchase, you would have to wait a whole year before you receive the $5000 credit on your tax return. The dealer is willing to offer you a cash incentive that you can have today, but it is slightly smaller. In exchange for taking the dealer’s incentive today, you would have to forego the tax credit next year. Please consider the following questions:

If the dealer offered you $4000 off your purchase today, would you take the dealer’s incentive and forego the $5000 tax credit a year from now?

Yes

If the dealer offered you $4250 off your purchase today, would you take the dealer’s incentive and forego the $5000 tax credit a year from now?

Yes

If the dealer offered you $4500 off your purchase today, would you take the dealer’s incentive and forego the $5000 tax credit a year from now?

Yes

If the dealer offered you $4750 off your purchase today, would you take the dealer’s incentive and forego the $5000 tax credit a year from now?

Yes

If the dealer offered you $5000 off your purchase today, would you take the dealer’s incentive and forego the $5000 tax credit a year from now?

Yes

How many cars did you own before you joined?

How many cars do you own now?

How many cars did you have before joining?

How many cars do you have now (numeric)

How satisfied are you with the following:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Website

Customer Service

Overall

How many miles per year did you drive on a Saab:

How many miles per year did you drive on a Ford:

Please select the statement that BEST CHARACTERIZES the circumstances under which you joined carsharing.

Please contact [email protected] if you have any questions regarding this survey.