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Surveys
2013
November
P
Preventative Maintenance
Preventative Maintenance
0%
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Hello,
You are being invited to tell us how your preventative maintenance service went. Please take a few moments and complete this survey. We appreciate you and want to continually improve our service for customers. Thank you for your honest feedback. Be sure to supply us with the mailing address where you would like us to send your gift card.
Sincerely,
The Service Team
*
First Name
:
*
Last Name
:
Address 1
:
Address 2
:
City
:
State
:
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
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Maine
Maryland
Massachusetts
Michigan
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Mississippi
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Montana
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Ohio
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South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
District of Columbia
Zip
:
Email Address
:
*
Who helped you to set up your preventative maintenance?
Simeon
David
Alison
Jessica
Stephen
Nicole
*
How satisfied are you in working with Block Imaging?
Very Satisfied
Moderately Satisfied
Satisfied with a Few Concerns
Very Little Satisfaction
I Can't Get No Satisfaction
*
Please list the reason/s why you rated your satisfaction level the way you did:
*
Please rate your satisfaction with the professionalism, courtesy and punctuality of the field service engineer who serviced your imaging equipment.
Very Satisfied
Moderately Satisfied
Satisfied With A Few Concerns
Very Little Satisfaction
I Can't Get No Satisfaction
*
Please let us know what you liked or disliked most about your experience with our engineer:
*
Was the service completed within the time your Block Imaging customer service representative allotted for the PM?
Yes
No
If you answered no please tell us why?
*
How likely are you to refer Block Imaging to a colleague?
Very Likely to Refer
Probably Likely to Refer
Needs Improvement and May Refer
Probably Will Not Be My First Referral
Never
Please tell us in what ways we can improve our service:
*
What gift card would you prefer for your time?
Starbucks
Subway
None
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