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Hello,

You are invited to participate in our Software Project Completion survey. An important part of any project is gathering feedback and taking time to reflect on our success, challenges and opportunities for improvement. In this way, we can strive for greater project outcomes, increased value, and an enjoyable experience!

The survey asks about 27 questions, and your participation is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Your project manager will compile, review and present the results of this survey at an upcoming “project closure” meeting, where all project participants will be invited to attend and discuss the project before moving on to new challenges.

If you have questions at any time about the survey or the procedures, you may contact Kathleen Tucker at (818) 955-6249 or by email at [email protected].

Thank you for taking the time to provide valuable feedback! Please start with the survey now by clicking on the Continue button below.


 
 
1. Please specify your EP department
 
 
I. Project Planning and Administration
 
Please indicate your level of agreement with each statement below, based on the following scale. If your involvement in the project does not allow you to provide a well-informed opinion on a specific statement, please respond “N/A”:


Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
1. Project scope is clearly defined and in sufficient detail to guide the project.
2. Project risks, dependencies and blocking issues are well-managed.
3. The project tracks progress against a plan and reports accurate status.
4. The project status report (PSR) accurately tracks project progress and issues.
5. Project changes (scope, timeframe, resourcing) are addressed in a timely manner.
 
 
If you checked Strongly Disagree, Disagree, or Strongly Agree please consider providing comments since your scoring indicates areas in which we need to improve or repeat.
   
 
 
II. Project Leadership and Participation
 
Please indicate your level of agreement with each statement below, based on the following scale. If your involvement in the project does not allow you to provide a well-informed opinion on a specific statement, please respond “n/a”.



Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
6. Project leadership is effective.
7. Overall project authority and accountability for decision-making is well-defined and public.
8. Stakeholders are willing to make tough decisions to prioritize and postpone features to meet priority objectives.
9. Project meetings are effective and meaningful in contributing to project goals.
10. Stakeholders are available to address issues, resolve conflicting objectives and set small-scale priorities.
 
 
If you checked Strongly Disagree, Disagree, or Strongly Agree please consider providing comments since your scoring indicates areas in which we need to improve or repeat.
   
 
 
III. Project Execution and Delivery
 
Please indicate your level of agreement with each statement below, based on the following scale. If your involvement in the project does not allow you to provide a well-informed opinion on a specific statement, please respond “n/a”.


Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
11. Project scope and value is actively managed by the entire team.
12. Requirements, use cases and designs are clearly defined, documented, prioritized and readily available to stakeholders.
13. Software staff listens to the real goals of the business customer.
14. Business Owners listen to constraints and technical guidance provided by Software staff.
15. Quality Assurance Testing (QAT) was thoroughly planned and executed to plan.
16. User Acceptance Testing (UAT) was thoroughly planned and executed to plan.
 
 
If you checked Strongly Disagree, Disagree, or Strongly Agree please consider providing comments since your scoring indicates areas in which we need to improve or repeat.
   
 
 
IV. Team Health
 
Please indicate your level of agreement with each statement below, based on the following scale. If your involvement in the project does not allow you to provide a well-informed opinion on a specific statement, please respond “n/a”.


Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
17. The Project Team is well organized and appropriately staffed.
18. Team members have the necessary skills and experience to succeed.
19. Team members are motivated and produce high quality work.
20. Team members contribute when they see an opportunity to add value to any portion of the design or software solution.
21. Team members proactively engage, recognize and accept responsibilities.
 
 
If you checked Strongly Disagree, Disagree, or Strongly Agree please consider providing comments since your scoring indicates areas in which we need to improve or repeat.
   
 
 
V. Overall
 
Please indicate your level of agreement with each statement below, based on the following scale. If your involvement in the project does not allow you to provide a well-informed opinion on a specific statement, please respond “n/a”.
Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
22. The project was completed according to an agreed upon schedule.
23. Overall business requirements were met by the project.
24. The project was a technological success.
25. The customer or end-user community is satisfied with project outcomes.
26. My overall experience on this project was a positive one.
27. I consider this project to be an overall success.
 
 
Best Practices
 
 
Describe the working practices of the team that contributed to the success of this project. Were these practices formally established or ad hoc? Are there opportunities to improve or tune these practices for future projects?
   
 
 
Common pitfalls and opportunities to improve
 
 
Describe challenges, mistakes and lessons discovered during the project. What impact did they have on quality or schedule? How can they be avoided moving forward?
   
 
 
Do you have any additional observations or suggestions regarding the project overall?
   
Please contact [email protected] if you have any questions regarding this survey.
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