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Hello!

You are invited to participate in our survey regarding a new school for continuing technical education (called "QualxServ Technical Training Institute") that is being launched by QualxServ, a leading provider of Technology Deployment and Field Maintenance services. In this survey, you will be asked to complete a questionnaire and comment on the program, the courses that will be offered, and your potential plans to enroll in some type of continuing technical education. It will take just a few minutes to complete the questionnaire.


Your participation in this survey is completely voluntary. Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Everett Marshall by email at the address specified below.


Thank you very much for your time and support! We are very interested in learning about your opinions. Please start with the survey now by clicking on the Take Survey button below.


 
 
 
1. QualxServ Technical Training Institute (QTTI) is a provider of high-caliber technical training programs designed to provide post-secondary school students with content-rich, instructor-led technical training. Programs are available for students with a wide range of technical backgrounds, from those with no technical experience to current technology professionals who are seeking to expand their skill sets.



QTTI programs focus on microcomputer fundamentals, PC hardware service and support, satellite technology, consumer electronics, and professional skills (service delivery, customer service, resume writing and interviewing skills, etc.). Students will benefit not only from a comprehensive technical curriculum, but will also have the opportunity to “shadow” current QualxServ technicians engaged on actual service calls, gaining valuable hands-on experience. The following programs are offered:



PC Maintenance and Repair (A+ Certification)
    3-week, instructor-led course of instruction that focuses on:
    Desktop hardware elements, multimedia devices and storage, troubleshooting and maintenance fundamentals;
    Windows Networking and Internetworking, Linux Operations, Mac Operations;
    Service delivery, customer service, professional development (resume writing, interviewing);
    prepares students to successfully pass the A+ Certification exams (included in the program).

Satellite TV Installation and Configuration
    1-week, instructor-led course of instruction that focuses on:
    Satellite theory/installation/configuration/maintenance, cabling, laptop interface, and safety procedures;
    certificate granted.

Consumer Electronics
    1-week, instructor-led course of instruction that focuses on:
    HDTV Theory and Operations, Diagnostic Tools, Troubleshooting, Dis-assembly/Re-assembly, and safety procedures;
    certificate granted.
 
 
2. Below is a list of features that are part of the service. How important is each feature to you?
1
Not At All Important
2 3 4 5
Extremely Important
Flexible course schedules
Free parking, easy access to facility
Accelerated curriculum
Training delivered by an industry leading Service Provider
Instructors with real world experience
Curriculum includes hands-on training on real customer calls
Low student-to-instructor ratio
Affordable tuition
Books, equipment, and certification expenses included in tuition
Financial aid available
Curriculum backed by Original Equipment Manufacturers (Dell, Sony, Hughes)
Certifications (A+, LCD TV, Satellite) granted
Direct employment opportunities with QualxServ available
 
 
 
3. Whether or not you know about QualxServ Technical Training Institute (QTTI), how favorable is your overall reaction?
 
1 Not Favorable
 
2
 
3
 
4
 
5
 
6 Extremely Favorable
 
 
 
4. What is it that you like most about QTTI? Please enter as many items as you wish.
   
 
 
 
5. What do you like least about QTTI?
   
 
 
 
6. Based on the service description, how interested would you be in enrolling in a program at QTTI if it were within your budget? Please check one.
 
1 Not at all interested
 
2
 
2
 
4
 
5
 
6 Extremely interested
 
 
7. 
Which QTTI program(s) would you be interested in? Check all that apply.
 
PC Maintenance and Repair (A+ Certification)
 
Satellite TV Installation and Configuration
 
Consumer Electronics

 
 
8. Below is a list of course schedules. How interested would you be in each schedule?
1
Not At All Interested
2 3 4 5 6
Extremely Iinterested
Morning (8AM - 12PM)
Evening (6PM - 10PM)
Full day (8AM - 5PM)
 
 
 
* 9. What tuition would you expect to pay for the PC Maintenance and Repair (A+ Certification) Program at QTTI?
   
 
 
 
* 10. What tuition would you expect to pay for the Satellite TV Installation and Configuration Program at QTTI?
   
 
 
 
* 11. What tuition would you expect to pay for the Consumer Electronics Program at QTTI?
   
 
 
12. 
What is your highest level of education?
 
Currently enrolled in High School/Vocational School, or pusuing a GED
 
High School/Vocational School Diploma
 
GED
 
Associates Degree
 
Bachelor's Degree
 
 
13. 
How many years of professional experience do you possess?
 
None
 
1-2 Years
 
3-5 Years
 
6+ Years
 
 
14. 
Do you possess an A+ certification?
 
Yes
 
No
 
 
15. 
When do you plan on enrolling in a technical education program?
 
I do not plan to enroll
 
0 to 3 months from now
 
4 to 6 months from now
 
7 to 12 months from now
 
More than a year from now
 
 
 
* What is your zip code?
   
 
 
17. 
How far are you willing to commute to attend a technical training program? Distances below are for one-way travel.
 
0 to 20 miles
 
21 to 40 miles
 
41 to 60 miles
 
more than 60 miles
 
 
 
18. Thank you for your feedback.
 
Please contact [email protected] if you have any questions regarding this survey.
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