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Surveys
2012
March
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
0%
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How long have you used our [PRODUCTS/SERVICES]?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of our [PRODUCTS/SERVICES] do you use? Select all that apply.
Weld Mesh Panels (Stainless Steel)
Weld Mesh Panels (Mild Steel)
Wirework Baskets
Wirework Catering Products
Wirework Healthcare Products
Wirework Engineering Products
Other (Please Specify)
How frequently do you purchase from us?
Every week
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
Comment:
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
What is your annual spend on Mesh products
Up to £5000
Up to £10,000
Up to £50,000
Over £50,000
Prefer not to answer
What % of your Wire product spend do you give us
10%
25%
50%
More
Prefer not to answer
What best describes your position?
Director
Sales
Procurement/Purchasing
Outsourced Supplier
Prefer not to answer
Other
Which of the following categories best describes the industry you work in?
Automotive
Catering
Consulting Services
Healthcare
Education supply sector
Government Services
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Re-seller
Stockholder
Technical Services
Other
Do you have any quesions you would like us to address for you ?
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