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  1. Surveys
  2. 2013
  3. September
  4. Q
  5. QuestionPro : Company Satisfaction
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How long have you used Labino products?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which of Labino products do you use? Select all that apply.
 
MPXL lamps
 
LED lamps
 
LED torches
 
Crime kits
 
Accessories

 
 
 
How frequently do you purchase from us?
 
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of Products
Understanding customers' needs
Sales staff
Price
 
 
Comment:
   
 
 
 
How fast were we to react to problems that arose?
 
Very slow
 
Slow
 
Fast
 
Very fast
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our PRODUCTS/SERVICES?
   
 
 
 
What suggestions do you have for Labino which would help you improve the success of your company business in the future?
   
 
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