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  2. 2014
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  5. QuestionPro : Company Satisfaction
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Do you have a mobile?
 
YES
 
NO
 
 
 
How long are you using your mobile?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more

 
 
which brand of mobile are you using ?
 
NOKIA
 
SAMSUNG
 
SONY
 
MICROMAX
 
OTHERS
 
 
How would you rate your level of satisfaction with your mobile?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you mobile based on its features?
Well Below Average Below Average Average Above Average Well Above Average
PRICE
QUALITY
RELIABILITY
DURABILITY
 
 
Comment:
   
 
 
 
In future which mobile would you like to purchase?
 
NOKIA
 
SAMSUNG
 
MICROMAX
 
SONY
 
OTHERS
 
 
which of the feature do you usually use in your mobile?
 
MESSAGING
 
INTERNET
 
GAMES
 
RADIO
 
MUSIC
 
 
 
   
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
Which category describes your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
At what time do you use your mobile?
 
DAY TIME
 
AFTERNOON
 
EVENING
 
NIGHT
 
 
 
What are the features that you want in your future mobile?
 
3G
 
video calling
 
new softwares
 
latest games
 
Applications
 
Other
 
 
 
 
Which category best describes your annual income?
 
Under $15,000
 
$15,000 - $29,999
 
$30,000 - $44,999
 
$45,000 - $59,999
 
$60,000 - $74,999
 
$75,000 - $89,999
 
$90,000 or more
 
Prefer not to answer