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Surveys
2015
March
Q
QuestionPro : In-Store Shopping Satisfaction
QuestionPro : In-Store Shopping Satisfaction
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Exit Survey
THANK YOU!
It is customers like yourself that we strive to improve our service as we value your continued patronage of our store. In order for us to serve you better we need your help to fill up our form as it is a vital part of our growth. Please rate your shopping experience based on the following statements.
Window Display - attractiveness and appeal
1 - Poor
2 - Needs improvement
3 - Satisfactory
4 - Good
5 - Excellent
Stores cleanliness - inside and outside
1 - Poor
2 - Needs improvement
3 - Satisfactory
4 - Good
5 - Excellent
Store atmosphere - decor, music, lighting
1 - Poor
2 - Needs improvement
3 - Satisfactory
4 - Good
5 - Excellent
Product arrangement
1 - Poor
2 - Needs improvement
3 - Satisfactory
4 - Good
5 - Excellent
Overall store appearance
1 - Poor
2 - Needs improvement
3 - Satisfactory
4 - Good
5 - Excellent
Personnel assistance
1 - Poor
2 - Needs improvement
3 - Satisfactory
4 - Good
5 - Excellent
Comment:
Please indicate the degree to which you agree/disagree with the following statements about our store and products.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
The store location is convenient
The store has a neat and clean appearance
The layout of the store makes it easy to shop
The store offers a good variety of products
The quality of products offered matches my expectations
The products are reasonably priced
How likely is it that you would recommend our company to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to shop at our store again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improvement?
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