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Thank you very much for your kind cooperation.

In this survey, questions ask about paperless office systems and ISO. It will take approximately 5 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Kana Yamamoto by email: [email protected]

Please start with the survey now by clicking on the Next button below.
 
 
Privacy Statement


PUBLIC LAW 93-759, entitled the Privacy Act of 1974, requires that all individuals be informed of the purposes and uses to be made of solicited information. The following is furnished to fulfill this requirement.


Purpose: I am a graduate student working on a thesis for my degree in the Master of Science in Information Systems (MSIS) at Hawaii Pacific University.
The study that I am conducting is about Paperless Office System and ISO 14001:
An Analysis of the Factors Affecting the Adoption of Paperless Office System in the US.
This project has two purposes. First, the paper will examine a trigger to implement document management, especially paperless systems. In addition, it will research the impact of ISO regulations. The second purpose will be to examine the impact of ISO regulations. The survey will be used to produce statistical data for research purposes.


Uses: The survey data is for research purposes only. The individual responses are confidential.
Effects of Non-Disclosure: Participation in the survey is voluntary. No penalty will be imposed for failure to respond to any question.



Target Survey Audience:
Please respond to the items in the questionnaire based on your experience regarding a paperless office system (electronic document management) and the ISO series. All responses will be kept strictly confidential. No one will have access to the returned questionnaire except me.



Reports of Results:
Once compiled, the survey findings will be made available to the university community and respondents as requested.



If You Have Any Questions
If you have any questions concerning this survey questionnaire or the program review itself, please feel free to e-mail me at [email protected]

To verify my status as a student, please contact my instructor Dr. Ken Rossi at
(808) 544-1412 or e-mail him at [email protected].



Please start with the survey questions now by clicking on the Next button below.
 
 
1. The following questions ask about you and your organization.

The total number of employees I have in my organization is:
 
Less than 100
 
100 to 499
 
500 to 999
 
More than 1,000
 
 
2. 
My title is:
 
CEO or equivalent
 
CIO or CTO or equivalent
 
CFO or equivalent
 
Company officer or equivalent
 
Information Security Officer or equivalent
 
IT management or staff
 
Business management or staff
 
Administrative management or staff
 
Other
 
 
 
 
3. I have decision making authority on using new technological innovation.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
4. The following items ask essential questions about electronic document management system (EDMS) in your organization.
EDMS is important for my orgainzation.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
 
5. In relation to EDMS, my organization is (has):
 
No plan of implementation
 
Not implemented yet but has plans to in the future.
 
Process of implementation
 
Already implemented but not fully satisfied
 
Already implemented with total satisfaction
 
N/A
 
 
6. 
In relation to paperless FAX system, my organization is (has):
 
No plan of implementation
 
Not implemented yet but has plans to in the future.
 
Process of implementation
 
Already implemented but not fully satisfied
 
Already implemented with total satisfaction
 
N/A
 
 
7. 
In relation to document imaging system, my organization is (has):
 
No plan of implementation
 
Not implemented yet but has plans to in the future.
 
Process of implementation
 
Already implemented but not fully satisfied
 
Already implemented with total satisfaction
 
N/A
 
 
8. 
In relation to DM software, my organization is (has):
 
No plan of implementation
 
Not implemented yet but has plans to in the future.
 
Process of implementation
 
Already implemented but not fully satisfied
 
Already implemented with total satisfaction
 
N/A
 
 
9. 
Knowledge management is important for my organization.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
10. The following questions ask what factor motivates (motivated) your organization when implementing EDMS.


Increasing efficiency is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
11. 
Reducing consumable supplies (paper, file, or cabinet) cost is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
12. 
Reducing personnel costs while increasing efficiency is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
13. 
Reducing shipping cost is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
14. 
Document storage problem is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
15. 
Environmental concerns are (were) one of the major factors considered for my organization when implementing an EDMS.

 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
16. 
Reducing error is (was) one of the major factors considered for my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
17. The following questions ask what factors prevent (kept) your organization from implementing EDMS (or were road blocks when you implemented it).
Equipment costs (scanner, DM software, computers, etc.) are (were) one of the major factors that prevent my organization from implementing EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
18. 
The confusion caused by the transition from traditional paper-based DMS to paperless DMS (EDMS) is (was) one of the major factors that prevent my organization from implementing EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
19. 
Reluctance to adopt new technology is (was) one of the major factors that prevent my organization from implementing EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
20. 
All the employees in my organization have adequate computer skills to use EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
21. 
Lack of employees’ essential computer skills is (was) one of the major factors that prevent my organization from implementing EDMS.

 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
22. The following questions are asking how ISO 14000 and 9000, or other ISO series impact your organization.
In relation to ISO 14001, my organization is (has):
 
No interest and no plan to be certified
 
No plans yet but interested in it
 
Planning to be certified in the future
 
In the process of being certified
 
Already certified
 
Never heard of it before
 
 
23. 
ISO 14001 is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
24. 
In relation to the ISO 9000 series, my organization is (has):
 
No interest and no plan to be certified
 
No plans yet but interested in it
 
Planning to be certified in the future
 
In the process of being certified
 
Already certified
 
Never heard of it before
 
 
25. 
The ISO 9000 series is (was) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
26. 
My organization is certified by other regulations instead of ISO 14000 and 9000 series.
 
No interest and no plan to be certified
 
No plans yet but interested in it
 
Planning to be certified in the future
 
In the process of being certified
 
Already certified (please specify)
 
 
 
27. 
Regulations (instead of the ISO 14000 and 9000 series) are (were) one of the major factors considered by my organization when implementing an EDMS.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
28. 
Environmental concerns are (were) one of the major factors considered by my organization when adopting ISO 14001.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
29. 
The public image as an environmentally friendly company is important for my organization.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
30. 
Being certified by ISO 14001 is supported by our shareholders.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
31. 
Being certified by ISO 14001 is required by our suppliers.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
32. 
Being certified by ISO 14001 is required by our buyers.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
33. 
Design cost prevents my organization from being certified by ISO 14001.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
34. 
Certification cost prevents my organization from being certified by ISO 14001.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A
 
 
35. 
Annual maintenance cost for EMS prevents my organization from being certified by ISO 14001.
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
N/A