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Surveys
2016
July
Q
QuestionPro : Services Provided to Businesses
QuestionPro : Services Provided to Businesses
0%
Exit Survey
How long have you been using Awash International Bank -dil gebeya branch services?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How often do you use Awash International Bank dil gebeya branch services?
Don't Use
Daily
Weekly
Monthly
Quarterly
Deposit/withdraw cash
local Money Transfer
ATM
Comment:
How would you rate your overall level of satisfaction withAwash International Bank dil gebeya branch?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do you rate Awash International Bank dil gebeya branch on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Quality of service
Understanding of customers' needs
Comment:
How do you rate in comparison to other Banks that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to continue using Awash International Bank-dil Gebeya branch services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended Awash International bank dil gebeya branch to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How likely are you to recommend Awash Intenational Bank Dil Gebeya Branch to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improvement?
Which category best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other
Which category best describes the functional area you work in?
Administration
Accounting
Business Development
Consulting
Engineering
Finance
Human Resources
Marketing/Sales
Public Relations
Strategy
Other
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