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Surveys
2012
April
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
0%
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Consonus has added value to my Rehab program over the past year.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Consonus billing provides me with the information I need to complete accurate, timely billing at the facility level.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Communication between the rehab staff and the rest of the interdisciplinary team is strong.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service oveall
Marketing of facility
Professionalism
Appearance
Quality of service
Understanding of customers' needs
The Business Review process has helped to define clear benchmarks, set goals and form a collaborative relationship with my facility.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
NA
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any specific needs or concerns that need to be addressed by Consonus at this time?
What educational focus would you like to see presented this year?
Other
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