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QuestionPro : Travel Agent Customer Satisfaction

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Dear Sir/Madam,
Your opinion is really important to us.
Kindly fill our our six question questionnaire and help us improve our service to you.
Thank you.
 
 
 
How would you rate your overall level of satisfaction with us?
 
Very dissatisfied
 
Dissatisfied
 
Satisfied
 
Very satisfied
 
 
The H.I.S representative responded to my inquiries in a timely manner.
 
Strongly Agree
 
Agree
 
Disagree
 
Strongly Disagree
 
 
Please rate the following attributes of our business on a scale of 1 to 5.
Very poor Poor Average Good Excellent
Knowledge of staff
Helpfulness of staff
Overall impression
Range of travel/route options
Value for price paid
 
 
How likely are you to book with us again?
 
Very unlikely
 
Unlikely
 
Likely
 
Very likely
 
 
 
How likely is it that you would recommend us to a friend or colleague?
 
Very unlikely
 
Unlikely
 
Likely
 
Very likely
 
 
 
How did you know of H.I.S Kenya Ltd?
 
Friend
 
Website
 
Refferral
 
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H.I.S KENYA LTD