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  1. Surveys
  2. 2014
  3. January
  4. R
  5. Radiant Customer Satisfaction
0%
Exit Survey
 
 
Hello:
You are invited to participate in our survey [North Memorial Epic Radiant Optimization]. In this survey, North-Owned Clinics and Hospitals will be asked to complete a survey that asks questions about Radiant Optimization. It will take approximately 5 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be for workflow process improvement. Your information will remain confidential. If you have questions at any time about the survey you may contact me by email at the address specified below.

[email protected]
Epic (Radiant)

Thank you very much for your time and support.
 
 
 
Please provide your contact information for Epic (Radiant) to contact you to discuss follow-up.
Phone : 
Email Address : 
 
 
 
* How satisfied are you with your current workflow of ordering, and scheduling exams? (Schedulers, and Technologists).
 
Very satisfied
 
Satisfied
 
Neutral
 
Disatisfied
 
Very Dissatified
 
 
 
* How satisfied are you with your current report distribution?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
* How satisfied are you with access/security rights in the system to do your job?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
* Knowledge and professionalism of Radiant support staff?
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
* Communication & follow-up on incidents/problems/tasks? (Radiant Only).
 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 
How satisfied are you with the timeliness, and communication from the Radiant team?
   
 
 
 
* Do you use Super Users at your location for training? If so, please list them. How is that working?
   
 
 
 
Please provide any additional insight for follow-up on any of the above questions.
   
 
North Memorial Health Care Dated 1/2014 Radiant Optimization Questionnaire