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Surveys
2013
September
R
Residential Customer Service Survey
Residential Customer Service Survey
Home Loan Bank Customer Service Survey
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Were all contingency and closing dates met?
Yes
No
Were you kept informed of the status of the file?
Yes
No
How satisfied are you with your experience at Home Loan Bank?
Extremely Satisfied
Satisfied
Neutral
Dissatisfied
Extremely Dissatisfied
Would you use Home Loan Bank again?
Yes
No
Would you recommend Home Loan Bank?
Yes
No
Do you have any other comments or suggestions?
Thank you for taking the time to complete our survey. Your opinion matters to us, and we utilize your feedback to improve our products and services.
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