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Please help us improve RJMetrics by answering some questions about your experiences with our product. This survey should take no longer than 3-5 minutes.

One randomly selected individual will receive a 16GB iPad 3 in appreciation for your feedback.


Thanks again,
Robert Moore, CEO, RJMetrics
 
 
 
* Which business intelligence problems are you most interested in addressing?
 
Understanding where my best customers are coming from
 
Building analyses to show to investors and potential investors
 
Determining what my best products are
 
Generating mailing lists of customers that meet certain criteria
 
Analyzing how users interact with my website
 
Basic reporting on my company’s health metrics like revenue, orders, customers, etc.
 
Forecasting my company’s performance
 
Understanding the lifetime value of my customers
 
Others
 

 
 
 
* Which of the following are most important to you in selecting a product like RJMetrics?
 
Pre-built analyses showing me the “right” data to be looking at
 
Gaining insights on the historical data that I already have in my database
 
A simple interface for non-technical users to perform analyses
 
Not having to create my own data warehouse
 
Tracking events that are not stored in my database
 
A central interface for me to share and collaborate on analyses with my investors and colleagues
 
The ability to run SQL-like queries directly on my data
 
Others
 

 
 
 
* How large is your company?
 
1-5 employees
 
6-20 employees
 
20-100 employees
 
100+ employees
 
 
 
* What platforms or database types do you have business data stored in?
 
A SQL database (e.g. MySQL, postgreSQL, Microsoft SQL Server)
 
mongoDB
 
Magento
 
Shopify
 
Netsuite
 
Other
 

 
 
 
* How would you describe your role at the company?
 
Founder or C-level executive
 
Marketing professional
 
Technology professional
 
Data scientist or data analyst
 
Consultant or Investor
 
Others
 
 
 
 
* How would you classify your company’s business model?
 
Traditional ecommerce
 
Flash Sale/Daily Deal/”Next Gen” e-commerce
 
SaaS
 
Social Networking
 
Gaming
 
Advertising
 
Venture Capital
 
Others
 
 
 
 
* Are you currently using any of these other tools to analyze your data? (select all that apply)
 
An in-house system
 
Custora
 
Google Analytics eCommerce Tracking
 
GoodData
 
KissMetrics
 
Mixpanel
 
Google Analytics
 
Others
 

 
 
 
* Do you have the authority to make purchasing decisions for your company for product like RJMetrics?
 
Yes
 
No
 
 
 
What is the title of the person who would need to approve the purchasing decision?
   
 
 
 
* What can we do to improve the process of connecting your data (select all that apply)?
 
Provide better written instructions
 
Ability to invite a colleague to participate in the free trial and help set up the data
 
Simplify the configuration process
 
Provide an instructional video demonstrating the process
 
Others

 
 
 
* What would make you more willing to become a customer of RJMetrics (select all that apply)?
 
Offer a lower priced “barebones” plan
 
Provide a better explanation of how this will be valuable to my company
 
Easier to navigate interface
 
New features, specifically
 

 
 
Overall, how easy to use do you find RJMetrics?
Very easy Somewhat easy Neither easy nor difficult Somewhat difficult Very difficult
*  
 
 
 
What do you find most frustrating about RJMetrics?
   
 
 
 
What features of RJMetrics could you not live without?
   
 
 
 
What problems were you unable to solve with RJMetrics?
   
 
 
 
* How did you hear about us?
 
Google Ad
 
Another RJMetrics customer
 
Web search
 
Our blog
 
Co-worker
 
Friend
 
News article

 
 
 
* Which sources do you consult regularly (at least 3-5 times per week) for news?
 
Pando Daily
 
TechCrunch
 
Business Insider
 
New York Times
 
All Things D
 
Hacker News
 
Wall Street Journal
 
Others
 

 
 
 
Thank you again for your time. If you would like to enter the drawing for the iPad 3, please enter your email address. We will not share your email with any 3rd party for any reason.
   
 
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