RMB Project | QuestionPro

We would be grateful if you could take out five minutes of your valuable time to fill this questionnaire. The information provided shall be used solely for academic research purpose. Thank you!

* Name

* Age

* Sex

* Educational Qualification

* Occupation

Annual Income

Less than 1 Lakh

1 2.5 Lakhs

2.5 5 Lakhs

5 8 Lakhs

> 8 Lakhs

Do you have a bank account?

Yes

No

* How many bank accounts do you have at present?

1

2

3

greater than 3

* Which bank do you have an account in? (Please mention one which you prefer/have maximum number of transactions with)

How would you rank the following factors, according to their importance, while choosing a bank?
(1 - Not important 2 - Least Important 3 - Slightly important 4 - Important 5 - Very important)

Brand Name/Credibility
Proximity (to residence/work place)
Additional Services (like ATM, Credit card et al)
Presence of relatives/friends
Nature of the bank (Private/National/Foreign)

In a bank, how would you rate the following factors according to their importance?
(1 Not important 2 - least important 3 slightly important 4 important 5 very important)

In the past how many times did you switch banks for reasons other than geographical relocation?

Never

1-3 times

4-6 times

> 6 times

Please answer the following questions for the bank with which you carry out maximum number of transactions.

Please rate the following characteristics for your bank. 1 Lowest score 5 highest score