RMB Survey | QuestionPro

* Name

* Age

	0-12 months	1-2 years	More than 2 years
* For how long have you been using the credit card:

Tick the services offered by your credit card company

24x7 customer service

Online credit check facility

Adjustability of billing cycle according to need

Discount and other incentives offered on purchases

Mode of payment (through internet, ATMs, Autodebit etc.)

Points and redemption scheme

Exclusive corporate tie-ups

Other

	Very satisfied	Satisfied	Dissatisfied	Highly dissatisfied
* How satisfied are you with the credit card:

Do you plan to switch to another credit-card?

Yes

No

If Yes what makes you do so?

Kindly rate the following credit card services on a scale of 1-5 in terms of how
important they are for you (1-not important 5-most important):

For which of the services would you be ready to pay a premium:

Discount and other incentives offered on purchases madethrough cards

Perceived prestige value of the card

Mode of payment (through internet, ATMs etc.)

Discount offered by other credit card companies

Relevant discounts (eg. On discos, lounge bars)

Points and redemption scheme

Number of cardholders

Exclusive corporate tie-ups

24x7 customer service

	Less than 2 lac	2 lac-5 lac	More than 5 lac
* Please tick your income group (per annum)