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Thank you for your interest in taking this short survey. We are from Fuld Omniscope, a Boston-headquartered market research firm. We are studying the global robotics industry, specifically:

• The purchase decision criteria of customers
• The current dynamics of the market
• The installed base of robots in North and South America (initial indications)

We wanted to seek your help in this study given your experience in the industry. We will be happy to share some key findings of our study with you once we complete it. Please note that we aggregate all the responses from these discussions and we don’t attribute them to specific individuals.

We estimate that this short questionnaire will take about 10-15 minutes to answer. Please accept our gratitude in advance for your help!
 
 
 
First Name:
   
Last Name:
   
Role/Designation:
   
Company:
   
Email Address:
   
Phone Number (optional):
   
 
 
 
How would you describe the main industry for your division of your company?
 
Manufacturing
 
Chemical
 
Financial Services
 
Food & Beverage
 
Technology
 
Services
 
Pharma and Biotech
 
Other
 
 
 
 
Market Landscape
 
 
 
This section would allow us to understand the current dynamics of the market and the perception of the companies about each other.
 
 
 
* 1. Which do you think are the leading brands in the industry?
 
Kawasaki
 
Yaskawa (Motoman)
 
Nachi
 
Epson
 
Denso
 
Mitsubishi
 
Panasonic
 
OTC-Daihen
 
Fanuc
 
Hyundai Heavy Industries
 
ABB
 
Universal
 
KUKA
 
Staubli
 
Comau
 
Others, please specify
 

 
 
2. Please rate the companies according to the level of competition you have with them:
Very Minimal Competition Minimal Competition Neutral Tight Competition Very Tight Competition N/A, this is my company
Kawasaki
Yaskawa (Motoman)
Nachi
Epson
Denso
Mitsubishi
Panasonic
OTC-Daihen
Fanuc
Hyundai Heavy Industries
ABB
Universal
KUKA
Staubli
Comau
 
 
3. In which industries are these companies strong? (more than one response is allowed)
Automotive Electronics/Semiconductors Biomedical Oil and Gas Aviation/Aerospace Others Not aware
Kawasaki
Yaskawa (Motoman)
Nachi
Epson
Denso
Mitsubishi
Panasonic
OTC-Daihen
Fanuc
Hyundai Heavy Industries
ABB
Universal
KUKA
Staubli
Comau
 
 
 
* 4. From your assessment, how big is the installed base of robots in North and South America as of Q3 2014?
   
 
 
 
* 5. What is the total number of robots that your company produces annually?
   
 
 
 
* 6. How many percent of the current installed base that you mentioned are actually your robots?
   
 
 
 
Customers and Purchase Decision Factors
 
 
* 7. In which industries do you provide robots to? (more than one response is allowed)
 
Automotive
 
Electronics/Semiconductors
 
Biomedical
 
Oil and Gas
 
Metals/Metallurgy
 
Aviation/Aerospace
 
Others, please specify
 

 
 
 
* 7a. What percentage of your annual robotic units go to the automotive industry?
 
1-10%
 
11-20%
 
21-30%
 
31-40%
 
41-50%
 
51-60%
 
61-70%
 
71-80%
 
81-90%
 
91-100%
 
 
 
* 7b. What percentage of your annual robotics output go to the electronics/semiconductors industry?
 
1-10%
 
11-20%
 
21-30%
 
31-40%
 
41-50%
 
51-60%
 
61-70%
 
71-80%
 
81-90%
 
91-100%
 
 
 
* 7c. What percentage of your annual robotics output go to the biomedical industry?
 
1-10%
 
11-20%
 
21-30%
 
31-40%
 
41-50%
 
51-60%
 
61-70%
 
71-80%
 
81-90%
 
91-100%
 
 
 
* 7d. What percentage of your annual robotics output go to the oil and gas industry?
 
1-10%
 
11-20%
 
21-30%
 
31-40%
 
41-50%
 
51-60%
 
61-70%
 
71-80%
 
81-90%
 
91-100%
 
 
 
* 7e. What percentage of your annual robotics output goes to the metal/metallurgy industry?
 
1-10%
 
11-20%
 
31-40%
 
41-50%
 
51-60%
 
61-70%
 
71-80%
 
81-90%
 
91-100%
 
 
 
* 7f. What percentage of your annual robot output goes to the aviation/aerospace industry?
 
1-10%
 
11-20%
 
21-30%
 
31-40%
 
41-50%
 
51-60%
 
61-70%
 
71-80%
 
81-90%
 
91-100%
 
 
 
* 8. What are the typical criteria your that your customers use to select robot suppliers? (more than one response is allowed)
 
Pricing
 
Payment Terms
 
Product Quality
 
Delivery/ Product Availability
 
Installation support
 
Customer service
 
After sales service/ maintenance support
 
Availability of spare parts
 
Life span of robot (probe on typical robot life span)
 
Location of customer's manufacturing facility
 
Global/ HQ contract
 
Country of origin
 
Promotions (volume discounts, extended warranty, etc.)
 
Past experience / existing relationship

 
 
 
* 9. What route did customers use to reach out to your company to buy robots? (more than one response is allowed)
 
Direct relationship
 
Integrators/Distributors

 
 
 
* 10. Who approved the purchase of robots within your customer's organization?
 
Local Engineering Department
 
Local Procurement Department
 
Both Local Engineering and Procurement Departments
 
Global Headquarters (for MNCs) with recommendation from satellite office who needs it
 
Others, please specify
 
 
 
 
Importance of Integrators
 
 
11. Please rate the importance of having integrators in your business.
1 (Low) 2 3 4 5 (High)
*  
 
 
 
* 12. Can you name a few integrators that you have worked with in the past?
   
 
 
 
* 13. Please cite an example when integrators greatly helped you with your business.
   
 
 
 
Trends in Market
 
 
* 14. What new technologies and products are you seeing that may affect the robotics industry in the future?
   
 
 
 
* 15. Which sectors in the general industry have the biggest demand?
 
Electronics/Semiconductors
 
Biomedical
 
Oil and Gas
 
Aviation/Aerospace
 
Metals/Metallurgy
 
Others, please specify
 

 
 
 
* 16. Which sectors in the general industry do you see growing in the next 3-5 years?
 
Electronics/Semiconductors
 
Biomedical
 
Oil and Gas
 
Aviation/Aerospace
 
Metals/Metallurgy
 
Others, please specify
 

 
 
 
* 17. Are there any current (or emerging) uses and requirements do you see that are not being adequately filled? What are these? Why this is so?
   
 
 
 
* 18. Are there any developments or expansions your company is currently looking at (i.e., geographically? new type/s of robots? new application? new industry?)