This free survey is powered by
  1. Surveys
  2. 2017
  3. March
  4. R
  5. Rogers Cable TV Services Survey
0%
Exit Survey
 
 
Hello!

You are invited to participate in our survey loyalty and brand image. In this survey, approximately 50 people will be asked to complete a survey that asks questions about Cable TV Services. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential.

Thank you very much for your time and support. Please start with the survey now by clicking on the "I agree" button down below which indicates that you agree and understand to the terms and conditions of this survey.
 
 
 
 
* Do you currently have an account with a cable or satellite company? (PLEASE SELECT ONE ANSWER).
 
Yes
 
No
 
 
 
* Who is your current television program provider? (PLEASE SELECT ONE ANSWER).
 
Rogers Communications
 
Bell Media
 
Shaw Communications
 
VMedia Telecom Inc.
 
Zazeen Inc.
 
None
 
Other PLEASE SPECIFY:
 
 
 
 
* How long have you been a Rogers Cable TV customer? (PLEASE SELECT ONE ANSWER).
 
Less than a year
 
1 to 2 years
 
3 to 5 years
 
6 to 9 years
 
10 or more years
 
 
 
* How satisfied are you with your overall experience as a Rogers Cable TV customer? (PLEASE SELECT ONE ANSWER).
 
Extremely satisfied
 
Very satisfied
 
Moderately satisfied
 
Slightly satisfied
 
Not satisfied at all
 
 
 
* Which of the following words would you use to describe Rogers Cable TV products and services? (PLEASE SELECT ALL THAT APPLY).
 
Reliable
 
High Quality
 
Useful
 
Unique
 
Good value for money
 
Overpriced
 
Impractical
 
Ineffective
 
Poor quality
 
Unreliable

 
 
 
* What influences you to try a Cable TV service provider? (PLEASE SELECT ALL THAT APPLY).
 
Advertisements
 
Recommendations from family, friends and/or colleagues
 
Personal experience
 
Expert advice (online forums, professionals)
 
Other PLEASE SPECIFY:
 
 
 
 
* Please indicate where you have most frequently seen a Rogers Cable TV advertisement? (PLEASE SELECT ALL THAT APPLY).  
 
YouTube
 
TV commercial
 
Radio
 
Billboard
 
Newspaper
 
Public Transportation
 
Mobile
 
Other PLEASE SPECIFY:
 

 
 
 
Which of the following features are important to you? (PLEASE SELECT ALL THAT APPLY).
 
PVR (personal voice recording)
 
Wireless Connectivity to enable setup in any room
 
Video on demand
 
Easy setup
 
Easy to use remote control
 
Easy to navigate interface
 
Other PLEASE SPECIFY:
 

 
 
 
* Do you use any of the following online services? (PLEASE SELECT ALL THAT APPLY).  
Netflix
Hulu
Apple TV
Amazon Prime TV
Roku
YouTube