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Safomar Aviation Customer Satisfaction Survey

CUSTOMER SATISFACTION SURVEY 
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Personal Information 
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
How would you rate the following?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Purchase experience
Response time to query
Delivery time
Technical Knowledge of Sales Representatives
 
 
Are you satisfied with the overall standard product range?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
How would you rate the quality of our product?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
Are communications with our sales representatives easy and convenient, with regular visits?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
Based on your recent experience would you recommend our company's service to others? 
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
 
 
 
 
Are there any specific things we can do to increase your satisfaction with our company, our product offering and our service?(Please feel free to expand on any of the previous items)
   
 
 
 
How did you hear about us? 
 
Referral
 
Word of Mouth
 
Print Media
 
Website
 
Other

 
      

     Thank you for taking the time to complete this survey. We appreciate your feedback. 


      Safomar Aviation (Pty) Ltd, Unit 12 Jan Smuts Park, Jones Road, Jet Park, Boksburg 1459
               tel: +27 11 397 6260  email: [email protected] www.safomar.co.za
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