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Hi!

You're invited to participate in a quick survey. We're interested in getting a sense of just who the unsung heroes of IT are (in particular, Salesforce users/administrators).

This it totally voluntary, and strictly confidential. We'll share the aggregate data with everyone at some point over the next few weeks. Your information is coded and will remain anonymous.

Thank you so very much for your time and support!
 
 
 
* What is your role?
 
Sales or Marketing (non technical, nonadmin)
 
Salesforce Admin
 
Salesforce Admin/Developer
 
Salesforce Developer
 
Sales or Marketing (technical, some admin duties)
 
Other
 
 
 
 
* How many Salesforce users do you support?
 
None, that's not really my role
 
2-10
 
11-25
 
26-50
 
51-100
 
101-200
 
201-500
 
501-1,000
 
1,000+
 
 
 
* How long have you been using Salesforce?
 
Less than 1 year
 
1 to 2 years
 
2 to 3 years
 
3 to 5 years
 
5 to 8 years
 
I was there when it started in Marc's apartment
 
 
 
* On an average day, how much time involves the use of Salesforce.com? (hours)
 
1
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10
 
10+
 
 
 
Outside of your normal working hours, how much of your free time is spent completing work assignments?
 
A significant amount of time - it's not even cool
 
A significant but manageable amount of time
 
A small and reasonable amount of time
 
A small but unreasonable amount of time
 
I complete all my work tasks during work hours
 
 
 
* On average how many hours do you usually work per week?
 
Under 40
 
40-45
 
50-55
 
55-60
 
More than 60
 
 
 
* Which of the following best describes your overall role in the IT decision making process (please select only one response)
 
I make the final call
 
I make the final call in most IT matters
 
I have a strong influence in certain IT decisions
 
I have some influence in most IT matters
 
I have no real involvement at all in the decision making process
 
I have very little influence in the decision making process
 
 
How much do you agree or disagree in terms of how your career has changed over the last few years
Strongly Disagree Disagree Undecided Agree Strongly Agree
I feel more satisfied in my career
I am having trouble keeping up with everything
I have more responsibility and more demands on my time
The system(s) that I manage is growing more complex
The software used to administer our systems is more expensive
There is more pressure on me
There are more resources to do my job
I am spending more time on the job
I am having to do more with less
 
 
 
Please drag and rank the following in order of your most frustrating challenges
Drag your choices here to rank them
     
     
     
    * What group of people do you most identify with?
     
    Sales/Marketing
     
    Developers/Engineers
     
    Business Analysts
     
    Database Administrators
     
    Accounting/Finance
     
    Other
     
     
     
     
    Do you anticipate your department will have more, less or the same budget for 2013?
     
    More than 10% less
     
    5-10% less
     
    1-4% less
     
    Same as 2012
     
    1-4% more
     
    5-10% more
     
    More than 10% more
     
    I'm not sure
     
     
     
    How often do you attend local Salesforce user group meetings?
     
    Monthly
     
    Quarterly
     
    Annually
     
    Almost Never
     
    N/A
     
     
     
    * Is data quality (duplicate records, missing information) more of issue now than it has been in the past within your company?
     
    Yes, without question
     
    About the same as it has always been
     
    Never really been an issue
     
    To be honest, I'm not sure
     
     
     
    Which of the following categories describes your role as it pertains to Salesforce? (select all that apply)
     
    Creating reports & dashboards
     
    User training
     
    Administer user licenses
     
    Light programming
     
    I just use it
     
    Programming (triggers, create/maintain code)
     
    Adding/removing custom fields
     
    Evaluate new apps from the AppExchange
     
    Exporting data for analytics
     
    Exporting data to sync with other systems
     
    Importing data
     
    Integration with other systems (internal/external)

     
     
     
    Which of these Salesforce certifications do you have? (or have had in the past)
     
    Certified Administrator
     
    Advanced Administrator
     
    Certified Developer
     
    Advanced Developer
     
    Sales Cloud Consultant
     
    Service Cloud Consultant
     
    Technical Architect
     
    None, but I'm planning on getting certified

     
     
    Please rate each of the following personality traits in terms of how well it describes you
    That's me! Sort of Not so much Definitely not me
    Friendly
    Compassionate
    Detail oriented
    Smart
    Funny
    Funny
    Adventurous
    Leader
    Hard working
    Fun loving
    People person
    Shy
    Intellectual
     
     
     
    Please select all the items below that you enjoy about your job?
     
    Having a unique set of skills/capabilities
     
    Improving processes
     
    Completing daily system tasks to keep us in tip-top shape
     
    Getting to work with new technologies
     
    Solving problems
     
    Driving innovation in the company
     
    Helping users
     
    Being a part of the team
     
    Designing and planning solutions
     
    Thinking on my feet

     
     
     
    Do you feel appreciated for the job you do?
     
    Highly appreciated
     
    Appreciated
     
    Somewhat appreciated
     
    Not appreciated at all
     
     
     
    How often do you change jobs?
     
    Every 1-2 years
     
    Every 3-5 years
     
    Every 5-10 years
     
    More than 10 years
     
    Never changed jobs
     
     
     
    What as the main reason you last changed jobs?
     
    For a more challenging position
     
    For a more satisfying job
     
    For pay
     
    For a promotion
     
    I was laid off
     
    Change of career
     
     
    How do you get your Salesforce questions answered when you have them?
    Always Sometimes Never N/A
    Ask a co-worker
    Visit the Salesforce forums
    Call Salesforce support and/or file a ticket
    Trial and error in a Sandbox
    Read a book
    Visit Salesforce related blogs
    Save them up and ask at Dreamforce/Cloudforce
    Visit a local user group
     
     
     
    * Which of these do you spend time on at work?
     
    Facebook
     
    Twitter
     
    LinkedIn
     
    Pinterest
     
    Mashable
     
    Google+

     
     
    You've had a crazy week at work and you need to "blow off some steam" How often do you participate in each of the following fun activities
    Never Sometimes Always
    Live music
    Unwind at home
    Watch a sporting event
    Charity/volunteer work
    Something athletic
    Surf the ocean
    Programming
    Watch a movie
    Team/competitive sports
    Video games
    Never Sometimes Always
    Spend some quality time with friends/family
    Hit the bar scene
    Enjoy some fine dining
    Cooking/Grilling
    Surf the web
    Reading
     
     
     
    All-time best gaming platform?
     
    How would I know?
     
    Xbox
     
    PlayStation
     
    Wii
     
    PC
     
    Atari
     
    Nintendo
     
     
     
    I'm a...
     
    PC
     
    Mac
     
    Open source
     
    Other
     
     
     
    For my personal Smartphone, I use a(n)
     
    iPhone
     
    Android
     
    Blackberry
     
    Other
     
    Windows mobile
     
     
     
    Who is the best superhero of all time?
     
    Batman
     
    Superman
     
    Iron Man
     
    Wolverine
     
    The Hulk
     
    Spiderman
     
    Captain America
     
    Wonder Woman
     
    My Dad
     
    My Mom
     
    Don't know
     
     
     
    What is your favorite movie genre?
     
    Drama
     
    Science Fiction
     
    Action & Adventure
     
    Independent
     
    Documentary
     
    Horror
     
    Foreign
     
     
     
    What does it take to get you going in the morning?
     
    Coffee
     
    Tea
     
    Energy drink
     
    Fruit juice
     
    Other
     
     
     
     
    What is your favorite type of music?
     
    Rock
     
    Country
     
    Pop
     
    Oldies
     
    Classical
     
    Alternative
     
    R&B
     
    Jazz
     
    Other
     
    Heavy metal
     
    Techno
     
    House
     
    New age
     
    Funk
     
     
     
    What is your ideal vacation?
     
    Visit/tour a city
     
    Visit another country
     
    Time with the family
     
    Hiking/camping
     
    Hit the beach
     
    Spa/spa resort
     
    Take a cruise
     
    Staycation
     
    Other
     
    Wine country
     
     
     
    * Gender
     
    Male
     
    Female
     
    I'm not telling you
     
     
     
    * Age
     
    20-29
     
    29-34
     
    35-39
     
    40-44
     
    45-49
     
    50-54
     
    55-59
     
    60-64
     
    65 and older
     
     
     
    Highest level of education
     
    Completed high school
     
    A vocational or certification program after high school
     
    Some college
     
    An associate's degree
     
    A bachelor's degree
     
    Post graduate studies
     
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