Satisfaction - 1

Dear Customer,
Greetings from MEDIASSIST!

It has been a privilege servicing the IBM Group Medical policy.

MediAssist has just launched the mobile app to further ease your access to relevant information at your fingertips. As an early user, we wish to seek your recommendations and valuable suggestion to enhance the app.

Please take a moment, off your schedule to let us know your experience on the service that you used by clicking the link mentioned below.

Looking forward to hear from you,
Team MediAssist

Kindly rate the individual tabs (available on our app) listed below on a scale of 1 - 5, as per your utility !

CLAIMS

Ease of Access

Comprehensibility of Claim Status

Meets the Requirement ?

ECARDS

Easy to Download

Information Accuracy

Security feature

HOSPITAL

Input Criteria fields appropriate

Network Hospital Information Access

Auto suggest feature

INTIMATION - REIMBURSEMENT / CASHLESS

Information Capture

Responsiveness

Intimation process

Does this app fulfill all your requirements ?

How did you get to know of Medibuddy App ?

HR Email

SMS

IBM Colleague

How likely would you recommend Medibuddy App to your colleagues at IBM ?

Overall, How would you rate the experience on Medibuddy App

Comments/Suggestions:

Medibuddy App - Ease of Information Survey