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Surveys
2014
June
S
SEGWAY TOUR
SEGWAY TOUR
SEGWAY TOUR
Customer Service Questionnaire
0%
Exit Survey
1.How did you get the information about this excursion?
Shore Excursion Personnel
Cruise Director
Internet
Cabin Information
Other
2.How many cruises have you taken including this one?
3.Language
Excellent
Good
Fair
Poor
Why?
4.Tour organization
Excellent
Good
Fair
Poor
Why?
5.Knowledge
Excellent
Good
Fair
Poor
Why?
6.Attention to customer
Excellent
Good
Fair
Poor
Why?
7.Condition of equipment
Excellent
Fair
Unsatisfactory
Why?
8.This Excursion:
Exceeded my expectations
Met my expectations
Did not meet my expectations
Why?
9.With this excursion, I am
Very satisfied
Somewhat satisfied
Somewhat dissatisfied
Very dissatisfied
Why?
10.Would you recommend this excursion?
Yes
No
Why?
Comments/Suggestions:
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