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Exit Survey
 
 
How often do you come to the Half Way Tree Transport Center?
 
Mornings Only
 
Evenings Only
 
Everyday
 
Often
 
Sometimes
 
 
 
How often would you say a bus on your route is available?
 
Often
 
Not often
 
Moderate
 
Other
 
 
 
How long would you say the lines at the ticket offices are?
 
Long
 
Short
 
Very Long
 
Moderate
 
 
 
What would you say is the average time of standing in the lines to purchase a ticket
 
5 to 10 mins
 
10 to 15 mins
 
15 to 20 mins
 
20mins and over
 
 
 
On average how many buses do you miss due to long lines
 
1
 
2
 
3
 
4
 
Other
 
 
How satisfied are you with the following:
Poor Good Average Very Good Excellent
Customer service
Bus scheduling
Time taken to obtain ticket
Arrival of your bus
Lines embarking the bus
 
 
 
How do you rate the service at the ticket office?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How do you rate the bus schedule
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How satisfied are you with the lines system at the ticket office?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How satisfied are you with the overall services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied