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  1. Surveys
  2. 2008
  3. September
  4. S
  5. Siebel 4.0-2 Change Management Questionnaire - COP
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Hello:
You are invited to participate in the survey [problem management]. In this survey, approximately [25] people will be asked to complete a survey that asks questions about [General problem management process]. It will take approximately [10] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. It is very important for me to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Dikshit Abrol] at [09219596844].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
1. What is your Job Title? (please select as applicable)
*  
 
Mid-Market Engagement
 
Partner Engagement
 
Regional Business Manager
 
Partner Programs
 
Partner Incubation
 
Express Campaigns
 
Other (please specify)
 
 
2. How long have you been working at Microsoft UK?
*  
 
3 - 5 Months
 
6 - 11 Months
 
12 + Months
 
3. What is your current job status?
*  
 
Full Time Employee (FTE)
 
Contractor (i-)
 
Vendor (v-)
 
Other (please specify)
 
 
4. Are you familiar with the term of Change Management in how it relates change affecting people?
* If the answer is "No" please click the help icon
 
Yes
 
No
 
5. Which of these statements best applies to how change is managed at Microsoft UK?
*  
 
MSUK exists in a state of rapid and continuous change
 
MSUK evolves through long periods of stability with short bursts of fundamental change
 
Departments within MSUK deal with change incrementally and separately
 
MSUK is constantly undergoing small changes
 
Other (please specify)
 
 
6. Please select how applicable each of these statements are in describing the management of change affecting your job role?
Strongly Agree Agree Neutral Disagree Strongly Disagree Prefer not to say
* Project teams have sometimes a lack of consequence and consistency in regards to the change
* There are long periods of planning before the change is delivered
* The project lead for the change is known and project champions aid the planning and implementation
* Communication about the change is limited to only those directly concerned with the project
* There are logical reasons for change which are visible and the goals are transparent
* Change projects create resistance which has to be broken
* Training is inadequate leaving unanswered questions about the change
* Change is expected without being linked to incentives
* Good ideas for change are hidden and used for personal agendas
* Conflicts within the change are looked for and try to be solved
Strongly Agree Agree Neutral Disagree Strongly Disagree Prefer not to say
* Involvement in the change project before delivery takes place
* The implementation of the change within your role is managed solely by MSUK
* Those concerned with the outcome of the change project take part in planning
* The process of implementation for the change is flexible and reactive
* There are delays in the timescales that are set in the change project
* Communications about the change are timely and relevant
 
 
9. Please rank these requirements about change in order of importance to you, from 1 to 9.
* (1 = most important; 9 = least important)
Being able to take ownership and influence details of the change
Conscious that key individuals are involved in the project
Appreciation of how the change will take place and be effectively communicated
Feeling that everyone is focused on the same goals and objectives
Understanding why change is happening and why it is necessary
Knowing the project recognises organisation wide dependencies and gives caution to people, process and infrastructure
Awareness of who is ultimately responsible for the project
Having assistance from the project owners, project infrastructure, training specialist to create a supportive environment
Recognise the project is being implemented by people with the necessary core skills in a clearly defined and tracked manner
 
 
 
 
   
 
 
 
   
 


Thank you very much for your support, it is greatly appreciated

Please contact Mark Hambling at [email protected] or [email protected] if you have any questions regarding this survey.
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