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Dear Participant,
I am currently pursuing my Postgraduate studies in Business Management from The Association of Business Executives via their local representative, The Professional Institute of Marketing and Business Studies Limited (PIMBS).
As part of an assignment, I have chosen to research the introduction of SMS banking at Republic Bank (Trinidad and Tobago) Limited in satisfying the banking needs of its customers. I would be appreciative if you would kindly assist by completing this questionnaire to your best ability.
All information received will be kept in strict confidence. I thank you for your kind consideration.
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| Are you currently employed? |
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| Do you own or have in possession of a cellphone or any mobile devce which allows you to send and receive text messages? |
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| How often do you use the SMS feature of sending and receiving messages? |
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| Are you willing to subscribe to a facility that would allow you to access your bank account information via you mobile/smart phone device? |
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| How often do you use the following banking channels?
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| Please drag and rank(1st to 5th) the following in order of interest, that you would perfer to be included in the SMS facility. |
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| | Account Balances (includes personal, credit and other debit cards) Transfer funds between accounts within the bank Transfer funds between accounts to other banks Pay credit card bills Receive notification of salary deposits
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| Do you thinks a SMS facility such as this would make your transactions easier? |
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