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  1. Surveys
  2. 2009
  3. August
  4. S
  5. SMS CLIENT PROJECT FEEDBACK

SMS CLIENT PROJECT FEEDBACK

THANK YOU FOR USING SATISFACTION MANAGEMENT SYSTEMS
 
 
Thank you for working with SMS on your recent primary research project.

To help us continue to improve the value that we bring you as your research partner, we would appreciate you taking the time to answer a few short questions about this project.

 
 
 
Which project are you providing feedback for?
   
 
 
 
How would you describe your level of agreement with: The research results for this project addressed all of the outlined objectives.
Strongly Agree Agree Undecided Disagree Strongly Disagree
 
 
 
How would you describe your level of agreement with: The information provided by SMS was worth what you paid.
Strongly Agree Agree Undecided Disagree Strongly Disagree
 
 
 
How likely are you to recommend SMS to a colleague looking for services similar to those provided on this project.
Very Likely Likely Undecided Unlikely Very Unlikely
 
 
 
How likely are you to use SMS for future research projects?
Very Likely Likely Undecided Unlikely Very Unlikely
 
 
How satisfied are you with the following aspects of this project:
Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A
The Overall SMS Team and Processes
Overall Project Timeline
Overall Communication
Project Launch Process
Survey or Focus Group guide Design
Data Collection
Report
Presentation (phone/in-person/webex)
 
 
 
What do you feel went particularly well with how SMS executed this project and delivered research results?
   
What would you like to see improved with how SMS executed this project and delivered research results?
   
 
 
 
May SMS contact you to discuss providing a testimonial?
 
Yes
 
No
 
Please contact SMS at 952-939-4310 if you have any questions regarding this survey.
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