This free survey is powered by
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Exit Survey
 
 
Thank you for taking part in this important survey!

The purpose of the study is to better understand the connections that exist between individuals and organisations in the local community, which will be used in developing plans and activities to help keep people safe in emergencies like floods, bushfires, major storms etc.

Due to the nature of the study some of your responses may be attributable to you in the report on the survey results. However, all of your responses provided throughout the survey will be treated with strict confidence. Only necessary survey responses will be provided to a small team of people in the NSW SES and the Hawkesbury-Nepean Flood Management Taskforce, and none of your details will ever be passed on to any third parties. To see Newgate Research’s privacy policy please click here.

Newgate Research is a member of the Association of Market and Social Research Organisations (AMSRO) and is accredited to ISO 20252:2012, the international quality standard for market, opinion and social research. All of our researchers are also members of the Australian Market and Social Research Society (AMSRS).

If you have any technical issues with the survey please contact Katherine Rich at Newgate Research on (03) 9611 1850 or [email protected].

Please start the survey now by clicking on the Continue button below.



If you wish to check the legitimacy of this survey, please go to the SES website, or contact Peter Cinque, SES Sydney Western Region Controller on (02) 8811 7700 or [email protected].

 
 
 
* Firstly, are you completing this survey as a resident of the Hawkesbury-Nepean Valley, or representing a local organisation, business or other group operating in the area, or both?
 
Local resident only
 
Local organisation (e.g. community group, business etc.)
 
Both as a resident and representing an organisation
 
Neither
 
 
 
* What suburb do you live in?
   
 
 
 
* Which of these age groups are you in?
 
Under 14
 
14 to 17
 
18 to 24
 
25 to 34
 
35 to 44
 
45 to 54
 
55 to 64
 
65 or over
 
Prefer not to say
 
 
 
* Before participating in this survey you must ask permission from your parent or guardian…

Click here to show them some information about the survey.
 
I have permission from my parent or guardian
 
I do not have permission from my parent or guardian
 
 
Please ask your parent or guardian to type their name and telephone number here, granting permission for you to participate in the survey. Then you can continue with the survey.

Parent / guardian’s first name  : 
Parent / guardian’s last name  : 
Parent / guardian’s telephone number : 
 
 
 
* Please enter your full name:
   
 
 
 
* Please enter your email address:
   
 
 
 
Please enter your landline telephone number:
   
 
 
 
Please enter your mobile phone number:
   
 
 
 
(Please note, these details will only be used specifically for this research and will be not be passed on to any third parties.)
 
 
Please enter your street address at home
Street number and name : 
(Address line 2) : 
Suburb/Town : 
State : 
Postcode : 
 
 
Please enter the name and street address of your primary organisation, and your role or title:
Name of Organisation : 
Street number and name : 
Suburb/Town : 
State : 
Postcode : 
 
 
 
Your role/title there:
   
 
 
 
* Are you a member of or involved in any formal or informal local community organisations, churches, sporting, school, environment, volunteer or other groups? If yes, please enter the name/s; if the group doesn’t have a formal name, please describe what kind of group it is.
 
Yes
 
No
 
 
 
* Do you use Twitter?
 
Yes
 
No
 
 
Thinking in a very general sense, how do you find out about what’s happening in the community? This could be for anything at all.
Yes No
* On the internet
* Through community groups
* Through smart phone apps
* Street signs or billboards
* Twitter
* Local magazines
* Through friends, neighbours, family members
* Through my children
* Local radio commentary / talk back
* At community events – e.g. markets, school fetes, annual show, sporting events
Yes No
* Facebook
* Through emails
* Local radio advertisements
* Newspapers
* Noticeboards
* TV advertisements
* Through school parents
* Brochures in the mail
* SMS / text messages
 
 
 
Other social media (specify)
   
 
 
 
Other (specify)
   
 
 
 
Pages and groups (please specify their names)None at all
Which Facebook pages and groups do you use to get information about things in the local area?
This could be about anything at all in the Hawkesbury-Nepean Valley area, and they could be hosted by individuals or organisations.
 
 
 
 
 
 
 
Who are your Top 10 ‘Go To’ People / Organisations?

To understand your connections in the Hawkesbury-Nepean Valley (inside the red line on the map below) we would like you to think about all of the people in the area that you know.


It doesn’t matter if you know these people personally or just see them or know of them. They may be people or organisations:

    · You see regularly and know well, such as family, close friends, work colleagues, local retailers, your mechanic, the local butcher, the lollipop lady at the school etc.
    · You are involved with through community groups–e.g. church, school or sporting groups, volunteer groups, U3A etc.
    · You see at sporting or social events
    · Public figures like your local MP, or an ‘upstanding citizen’ in the area
    · Or anyone else you would turn to for information, advice, help etc

When listing your contacts please be as specific as possible i.e. specify the name and/or location so we can be sure who you are referring to.

However, if you don’t know the name of a contact at an organisation, you can just list the organisation name and the role that person plays in your life.

Please feel free to look through your mobile phone contacts, Facebook, address book etc. to help remind you of your contacts. However, please remember these people must live, work and/or play in the area.
 
 
 
Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.

As well as their name please indicate the role they play in your life (e.g. neighbour, newsagent or even newspaper, spouse, local council, colleague, cousin, scout leader, school teacher, doctor etc.) and the name of their organisation if applicable.


Please enter their details using this format:

Full name, their role in your life, organisation name (if applicable)

Hypothetical examples:

    • Jennifer Jones, Librarian, Cranebrook City Library
    • Harry Smith, uncle
    • Therese Mahal, social worker, Hawkesbury District Health Service
    • Lee Nguyen, friend and shop owner, Windsor Always Milk Bar
 
 
 
*  
 
I do not know anyone at all in the area
 
Enter person/organisation #1- i.e. full name, their role in your life, organisation name (if applicable)

Please enter only one name here; you may add other names in subsequent questions.
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #2 - i.e. full name, their role in your life, organisation name (if applicable)

Please enter only one name here; you may add other names in subsequent questions.
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #3 - i.e. full name, their role in your life, organisation name (if applicable)

Please enter only one name here; you may add other names in subsequent questions.
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #4 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #5 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #6 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #7 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #8 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #9 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Within the Hawkesbury-Nepean Valley area, who are the top ten people or organisations you would ask or turn to for any kind of advice, information, services, help, or even gossip?

This could be for anything at all - e.g. about where the best schools, restaurants, shops or cafes are, what's going on in the area, services like doctors or tradespeople or babysitters, how to be prepared in case of any kind of emergency, what you should do during or after an emergency, how you can help others or get help yourself, what the rules are about things in the area etc.


Please enter the next person/organisation.
 
There is no one else in the area I would turn to for information or help at all
 
Enter person/organisation #10 - i.e. full name, their role in your life, organisation name (if applicable)
 
 
 
 
* Roughly how often do you interact with ? This could be any form of contact such as in person, online, via phone etc.
 
At least weekly
 
About every 2 – 4 weeks (i.e. at least once a month)
 
About 4 – 6 times a year
 
About 2 – 3 times a year
 
Once a year or less often
 
Never
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
 
* Now thinking again about …


If they asked you to do something in relation to an emergency situation, do you think you would? This could be for you to help, or follow instructions, prior to, during or after the emergency.
 
Definitely
 
Probably
 
Maybe
 
Probably not
 
 
 
* Is this a person/ organisation you could quickly contact on your mobile /smart phone or portable computer/ tablet (e.g. via email, SMS)?
 
Yes
 
No
 
 
 
* Are they the sort of person or organisation that generally knows what's going on in the area? Are they well connected?
 
Yes
 
No
 
 
 
* Do you ever pass on information, help or give advice to them?
 
Yes
 
No
 
 
 
 
 
 
Thinking generally now, how likely are you to get involved in any of the following community activities if they were happening?
Not at
all likely
   Extremely
likely
0 1 2 3 4 5 6 7 8 9 10 Don't
know
* Activities to prepare for the possibility of a flood in the area e.g. attend a planning meeting, help develop a phone tree, participate in evacuation planning or a simulation / drill (like a fire drill)
* Assisting authorities and the community during a flood e.g. participating in a phone tree, instructing locals, sandbagging etc
* Assisting in recovery activities after a flood e.g. volunteering to assist victims, helping to repair property, donating food or other supplies
 
 
 
* How did you hear about this survey?
 
Facebook
 
Through the SES
 
On a website I was looking at
 
Organisation I am a member of
 
A friend or family member
 
Other
 

 
 
 
Would you like to be contacted in regards to flood-related information and activities in your community and/or for further research in relation to floods?
 
Yes
 
No
 
 
 
* Which of the following best describes your current employment status?
 
Working full time
 
Working part time
 
Working casually
 
Self-employed
 
Unemployed / looking for work
 
Retired
 
Student
 
Home duties
 
Other (Specify)
 
 
 
 
Are you employed by a local, state or federal government department, agency or organisation?
 
Yes, employed by federal / state / local government
 
No, not a government employee
 
Don’t know
 
 
 
* What is your gender?
 
Male
 
Female
 
Prefer not to say
 
 
 
Thank you very much for your time and participation in this survey, which has been conducted on behalf of the NSW State Emergency Service - Sydney Western Region.


Thank you again for completing this survey – please do tell your friends about it and encourage them to participate too!
 
 
 
Thank you for your interest in this survey. Although you do not have permission to participate, your parent or guardian may wish to – please be sure to tell them about it.