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  1. Surveys
  2. 2007
  3. April
  4. S
  5. SNUG 2007 Conference Survey
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1. General Sessions:

Please rate each of our General Sessions, including Keynote Speakers, Panel of Experts, and Casino & Derby Night.



Excellent Good Fair Other Did_Not_Attend
* Frank Bucaro: Trust Me! Insights into Ethical Leadership (Wednesday morning)
* David Yoho: Letting Others Have it Your Way (Thursday morning)
* Panel of Experts (Thursday afternoon)
* Casino & Derby Night
 
 
2. User Track:

Please rate each of our User Track sessions.



Excellent Good Fair Other Did_Not_Attend
* Introduction to Noble Composer
* Introduction to Noble Maestro
* Making the Most of the Noble Manager Suite
* Improving List Performance with Noble List Management
* Using the Noble IVR Suite to Increase Efficiency
* Deploying and Managing Remote Agents
 
3. Operations Track:

Please rate each of our Operations Track sessions.



Excellent Good Fair Other Did_Not_Attend
* Building Your Business in the Global Marketplace
* Best Practices for Noble Composer
* The Signs of Success
* Unifying the Agent Desktop with Noble Composer
* Best Practices for Noble Reporting
* Improving Employee Performance with Online Tools
 
4. Special Topics Track:

Please rate each of our Special Topics Track sessions.



Excellent Good Fair Other Did_Not_Attend
* The Evolution of Performance Management
* Improving Collections Performance with Analytics
* Spotlight on Compliance
* Disaster Planning - Is Your Contact Center Prepared?
* I Want That! Collection Technology Trends
* Beyond Support - Professional Services from Noble Care
 
 
* 5. How did you hear about the SNUG Conference? (You may select more than one response.)
 
Email
 
Mailing
 
Sales Rep
 
Web
 
Other
 

 
 
* 6. What was your PRIMARY reason for attending the SNUG Conference? (Please select only one response.)
 
Content
 
Networking
 
Professional Development
 
Speakers
 
Other
 
 
 
 
* 7. Did the SNUG Conference fulfill your reasons for attending? (Please select only one response.)
 
Yes - Absolutely!
 
Yes - It mostly fullfilled my reasons for attending.
 
No
 
 

* 8. On a scale of 1 to 5, how would you rate your overall SNUG Conference experience?
 
5 (Best)
 
4
 
3
 
2
 
1 (Poor)
 
 
* 9. What did you like most about this year's event?
   
 
 
 
* 10. What can we improve or change for future meetings?
   
 
 

* 11. Would you recommend the SNUG Conference to other users?
 
Yes - Absolutely!
 
Maybe
 
No
 
Please contact [email protected] if you have any questions regarding this survey.
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