SNUG 2009 Pre-Planning Survey

Please answer our short survey below to help us offer the most value and to help make
SNUG 2009 a "can't miss" event!

In the current economy, we realize that your contact center resources are more important than ever
and that budgets are tight. We need your help to make sure that SNUG 2009 delivers the content
and information you need to do more with your Noble technology.

SNUG 2009
May 12 - 14
Atlanta, Georgia

How likely are you to attend SNUG 2009?

Very Likely

Somewhat Likely

Not Likely

If you answered "Not Likely" above, please tell us why:

* Please rank the following items in order of importance to your decision to attend the conference.
(1 = most important | 8 = least important)

Agenda Content
Free Certification Workshops
Industry Speakers
Keynote Speaker
Networking with Other Users
Product Demos
Registration Cost
Social Activities

* What sessions/topics and information would you like to see included in this year's agenda?

* What items from past conferences were of the most value to you as a user?

* What items from past conferences were of the least value to you as a user?

* Company Name:

* How many seats are in your center?

* What type(s) of applications are managed in your contact center?
(Please check all that apply.)