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  5. SOARING 2 Follow-up Survey - Coaches
Exit Survey »
 
 
Thinking about the online training for SOARING 2 that you have completed, please indicate how you feel about each of the statements below. Please indicate your response according to the following scale:
 
 
1. Online Platform:
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
a. I felt the look of the website was interesting.
b. I felt the navigation was easy to follow.
c. I felt that online training was engaging.
d. I found the audio component of the online training to be easily accessible.
e. I had considerable trouble going through the online training due to technological issues (e.g., pages loading slowly, freezing).
f. I did not feel overwhelmed by the online material.
g. Overall, I felt that the online training program was not too difficult to use.
h. I would have preferred the training to be provided in a more structured classroom format.
i. I feel that the online training approach has real practical value.
 
 
 
2. Issues/Concerns:
   
 
 
 
3. Suggestions for Improvement:
   
 
 
4. Modules and Content
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
a. Overall, I think the modules reflect important probation topics.
b. The content was well structured and flowed logically.
c. The content reflected information that was new to me.
d. The basic content was a good review of familiar information and concepts.
e. The opportunity to apply the content to case studies was helpful.
f. The audio and video components were useful in helping me to understand the information in the modules.
g. The training would be more useful if it contained more audiovisual and interactive components.
h. Completion of the content prompted me to reflect on how I approach my caseload.
i. The difficulty level of the modules was appropriate.
j. I found it was possible to skip over some material because of familiarity or lack of relevance to my day-to-day tasks.
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
I feel that the quality of my work on the job will improve as a result of completing this training program.
The case studies in the modules and quizzes were realistic.
I felt that the training material provided me with knowledge and skills that will be useful on the job.
The job aids will be useful when working with offenders on my caseload.
The case studies in the modules and quizzes helped me to apply the materials.
The training met my expectations for information/ knowledge/skills enhancement.
 
 
 
5. Issues/Concerns:
   
 
 
 
6. Suggestions for Improvement:
   
 
 
7. Quizzes
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
a. In general, the evaluation methods were fair.
b. Overall, I felt the quizzes were not too difficult.
c. Overall, I felt the quizzes were right length.
d. Overall, I felt the quizzes helped me better understand the material.
e. The advanced quizzes helped me understand how to apply the skills learned.
f. Providing feedback on quiz responses helped officers better understand the material.
 
 
 
8. Issues/Concerns:
   
 
 
 
9. Suggestions for Improvement:
   
 
 
10. Time Commitment
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A
a. Overall, I felt the time to complete the online training was appropriate.
b. I was able to dedicate my time to learning the material without being distracted or feeling rushed.
c. I had time to think carefully about each concept presented in the training.
d. Time pressures made it difficult for me to complete the program without using shortcuts to get through faster.
e. I felt dedicated to learn every concept presented in the program as fully and deeply as possible.
f. Time constraints prevented me from completing all of the modules and quizzes.
g. Time constraints prevented me from completing all of my assigned observations.
h. I had enough time to grade the advanced quizzes.
i. Grading the advanced quizzes took too much time.
j. For the advanced quizzes, time pressures made it difficult for me to provide adequate feedback to officers.
k. For the observations, time constraints prevented me from providing officers with adequate feedback.
 
 
 
11. Issues/Concerns:
   
 
 
 
12. Suggestions for Improvement:
   
 
 
13. Thinking about your role as a Coach in the SOARING 2 training, please indicate how you feel about each of the statements below. Please indicate your response according to the following scale:
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
Overall, I think my experience as a coach was valuable.
Coaching increased my interactions with other officers.
At times I felt awkward observing officers.
I think officers felt comfortable being coached
Coaching improved my use of skills learned in SOARING 2.
I was able to interact with officers I wouldn't normally due to my role as a coach.
I felt comfortable in my role as a coach.
I felt that I received enough training on how to be a coach.
The role of a coach is different than the role of a supervisor.
At times I felt conflicted in my role as a coach versus my role as an officer.
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
I improved in my ability as a coach over the study period.
Observations improved officers' use of skills.
I think officers found the observations useful.
I adjusted my expectations and/or re-framed my recommendations to officers during observations of difficult or challenging clients.
I encouraged the officers I coached to apply new skills learned in SOARING 2.
My role as a coach made it difficult to talk to colleagues.
I felt knowledgeable about the skills for which I was providing feedback to officers.
Wen I gave officers feedback on skills the rationale for my recommendations was tied to what I learned in SOARING 2.
I followed up on recommendations I made to officers in previous observations.
I gave officers positive feedback when they used skills appropriately.
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
When I spoke to officers, they felt comfortable discussing their frustrations with using skills.
I gave officers examples of how they could have used skills in particular situations.
I referred to specific evidence-based practices when providing feedback to officers.
I discussed the extent to which officers' use of skills during observations is consistent with the EBPs taught in SOARING 2.
I set goals with officers for developing their use of skills.
I am skilled at using the techniques used in SOARING 2.
I often took a long time to provide officers with feedback.
I was sometimes hesitant to give negative feedback to officers.
During the SOARING 2 study, I observed officer contacts with offenders either in person or over the phone.
When offenders on officers' caseloads focused on their past I recommended the officer focus the offender's case plan on current drivers of offending behavior.
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
I discussed use of the behavioral offense chain with officers to identify offenders' triggers and problem behaviors.
I rarely discussed prior observations or prior feedback during subsequent observations with officers.
When talking with officers, I discussed interventions for offenders that target their criminogenic needs.
When talking with officers, I spent more time discussing skills that they had difficulty using.
I asked officers about following up with offenders on their caseload who they had referred for services.
I asked officers how they could include offenders in developing case plans.
When talking with officers, I discussed how to identify and respond to indications of problem behaviors.
When officers discussed a particular problem with an offender, I discussed with the officer the plan they put in place to address the problem in subsequent contacts.
When officers discussed events in offenders' past during contacts, I asked the officers how these events contribute to the offenders' current problems.
 
 
14. Please indicate what percentage of your time coaching you spent on each of the following coaching opportunities:
20% 40% 60% 80% 100%
Follow-up from notification that an officer failed a quiz 3 times.
Follow-up from grading advanced quiz.
Officer-initiated contact/questions.
Observations.
 
 
 
15. Please describe any challenges you may have faced participating in observations:
   
 
 
 
16. How can the observation process be improved?
   
 
 
 
17. What types of activities would be useful to promote use of the skills learned in SOARING 2?
   
 
 
 
18. What challenges (if any) did you personally experience during the SOARING 2 training?
   
 
 
 
19. What else was going on in your organization at the time of the SOARING 2 training? For example, changes in key personnel, other trainings, organizational restructuring, etc.
   
 
 
 
20. Why did you decide to participate in this training?
   
 
 
 
21. What did you learn from this training?
   
 
 
 
22. How would you describe yourself (select all that apply)?
 
White/Caucasian
 
Hispanic/Latino
 
American Indian/Alaska Native
 
Black/African-American
 
Asian/Pacific Islander
 
Other
 

 
 
 
23. What is your age?
   
 
 
 
24. What is your gender?
 
Male
 
Female
 
 
 
25. What is your job title?
   
 
 
 
26. Do you work in a special unit?
 
Yes
 
No
 
 
If yes, please specify:
   
 
 
 
27. How long have you worked for the department?
   
 
 
 
28. What is the highest academic degree you hold?
HS Diploma Associates Bachelors Masters GED Other  
 
 
 
29. Do you hold any professional credentials, certifications, or licenses?
 
Yes
 
No
 
 
If yes, please specify:
   
 
 
 
30. What is your typical caseload size?
   
 
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