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Surveys
2012
December
S
Spencer Munson Sales Dept
Spencer Munson Sales Dept
SPENCER MUNSON LLP - SALES DEPARTMENT,
CUSTOMER SERVICE QUESTIONAIRE
0%
Exit Survey
Thank you for using our Service,
You are Invited to complete this brief Customer Service Questionaire, your comments and opinion are very important to us and your co-operation would be very much appreciated.
Gary Clarke
Spencer Munson LLP
Were your telephone enquiries dealt with promptly?
Always
Usually
Sometimes
Rarely
Never
Was correspondence either by Post or by email dealt with promptly?
Always
Usually
Sometimes
Rarely
Never
Were you kept updated as your Sale/Purchase proceeded?
Always
Sometimes
Rarely
Never
When you were updated, was the information supplied helpful and constructive?
Yes
No
Do you feel the service provided, helped make your Sale/Purchase less stressful?
Yes
No
Would you recommend Spencer Munson LLP?
Definately
Possibly
Unsure
Doubtful
Definately Not
How do you feel we could improve our service?
Would you allow Spencer Munson LLP to use the information supplied in this survey in future advertising material? If so, please be assured, your personal details will not be disclosed.
Yes, you have my permission to use the information
No, I do not want this information used
By completing this questionaire, we can continue to strive to improve our service, your comments and opinion are very important to us.
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