SRM Test

Company Name

Experian

Supplier / Other

Account Management and Alignment

Shares strategies, product roadmaps and competitive innovation proposals aligned to Experian's business needs

Difficult to work with, not collaborative

Somewhat engaged, inconsistent

Very engaged and collaborative

Innovation

Does not align to business needs

Occasionally makes recommendations

Actively pursues innovative opportunities

Delivery

Delivery complete and on-time with all requirements met

Does not meet industry standards

Somewhat satisfied

Meets or exceeds expectations

Quality

Product functionality or services meet or exceed requirements

Product lacks, unsatisfied

Somewhat meets expectations

Meets or exceeds expectations

Risk Mitigation

Adheres to Federal compliance and/or regulatory standards if applicable

Makes little effort in being proactive for potential market changes

Sometimes brings issues for discussion

Clearly shows effort in being proactive

N/A