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Hello:

You are invited to participate in a survey for my Senior Thesis project. In this survey, approximately 100 people will be asked to complete a survey that asks questions about computer troubles. It will take approximately 2 minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Halil Deniz by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 
 

* Do you own a Personal Computer with a Microsoft's Operating System (98/2000/XP)?
 
yes
 
no
 
 

* Do you know the term Spyware ?
 
yes
 
no
 
 

* Do you know the term Virus ?
 
yes
 
no
 
 

* Do you often get pop-up pages when you start browsing the internet ?
 
yes
 
no
 
 

* Does it feel like your computer runs slower than it used to ?
 
yes
 
no
 
 

* Does your system crash ?
 
yes
 
no
 
 

* Have you ever had a virus on your computer ?
 
yes
 
no
 
 

* Have you ever lost your data without doing anything to your system ?
 
yes
 
no
 
 

* Do you know the difference between spyware and a viruses ?
 
yes
 
no
 
 

* Do you have virus protection software on your computer such as Norton, McAfee or Trend Micro ?
 
yes
 
no
 
 

* Do you have a spyware removal or a checker tool on your computer such as Ad-aware, Spyguard or Spybot ?
 
yes
 
no
 
 

* How much would you pay for virus or spyware removal software for your computer's protection ?
 
0-20 Dollars
 
20-50 Dollars
 
50 and up
 
I would never pay for it
 
 

* How many times have you got your computer looked at by an IT professional ?
 
Never
 
1-3 times
 
3-5 times
 
more than 5 times
 
 

* Endicott College offers free computer servýces at the Help Desk. Are you willing to pay for repairs when you are not at Endicott College ?
 
yes
 
no
 
 

* Are you concerned about IT professionals servicing your computer viewing your personal documents. Including pictures, letters and private files.
 
yes
 
no
 
 

* Would you feel better if you knew what was wrong with your computer before you took any action ?
 
yes
 
no
 
 

* What if there was a little handbook that would explain step by step, how to keep your computer away from all those pop-ups and keep your computer running fast. Would you be willing to fix your computer with the help of the handbook ?
 
yes
 
no
 
 

* Finally, do you think ad companies have the right to install their spy software on your computer with out your concent ?
 
yes
 
no
 
i don't really care
 
Please contact [email protected] if you have any questions regarding this survey.
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