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2014
February
S
Student Value Questionnaire
Student Value Questionnaire
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Dear Fellow Student,
You are invited to participate in my survey, Student Value at De Montfort University. In this survey, approximately 100 students will be asked to complete a survey that asks questions about the level of value they personally receive from De Montfort University. It will take approximately 3-5 minutes to complete the questionnaire.
Your survey responses will be strictly confidential and data from this research will be reported only in my dissertation. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Matthew Hopkins by email at
[email protected]
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
*
Age Group
18-21
21-24
24+
Gender
Male
Female
Prefer not to say
Faculty
Arts, Design and Humanities
Business and Law
Health and Life Sciences
Technology
Cross-Faculty student (please specify which faculties)
Please enter your degree classification and title
Ethnic Origin
White: British
White: Irish and Irish Traveller
White: Other White
Asian or Asian British: Indian
Asian or Asian British: Indian
Asian or Asian British: Pakistani
Asian or Asian British: Bangladeshi
Asian or Asian British: Chinese
Asian or Asian British: Other Asian
Black or Black British: Caribbean
Black or Black British: African
Black or Black British: Other Black
Mixed: White-Caribbean
Mixed: White-African
Mixed: White-Asian
Mixed: Other Mixed
British Arab
Prefer not to say
Year of Study at De Montfort University
1
2
3
4
5+
Value can be described as:
“The consumers overall assessment of the utility of a product based on perceptions of what is received and what is given” (Zeithamel, 1988, p14).
“Value is the market perceived quality adjusted for the relative price of your product” (Gale, 1994, p xiv).
As a student of De Montfort University, using this context you are judged to be a
consumer
with the
product
being everything you receive from De Montfort University. The
price
does not solely have to be financial aspects such as tuition fees, and can be other criteria e.g. effort in studying.
1. Please rate your perception of the value you receive from De Montfort University (1 - completely agree: 5 - completely disagree, tick as appropriate)
1. Completely Agree
2. Mostly Agree
3. Neither agree nor disagree
4. Mostly Disagree
5. Completely Disagree
I receive high value
I receive satisfactory value
Neither high nor low value
I receive below satisfactory value
I receive low/poor value
2. When you are analysing the perceived
“value”
from De Montfort University, how do you do this? Are there any specific processes, criteria or indicators that evaluate the value you receive?
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