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Our employees are our biggest assets.

Big part of our asset is truly the mental asset residing within.


SHARE YOUR IDEAS!!



To gain a better understanding of the technical skill set needs of our supervisory group, we ask that you participate by completing this short questionnaire by Tuesday, February 17.

The responses that you and your team members provide will assist FirstLine in targeting training topics that will help you and the team gain additional knowledge and skills to improve our overall performance. Your opinion matters to us and your responses will be treated as confidential. The data from this survey will be reported only in the aggregate. Your information will be coded and will remain confidential.


THINK DIFFERENTLY!!



 
 
 
General Purpose Information

Shift Assignment
 
AM
 
PM
 
 
 
Gender
 
Female
 
Male
 
 
 
Number of years as a STSO:
 
Less than 1 year
 
1-2 years
 
3-4 years
 
5-6 years
 
6 or more years
 
 
 
Number of years as a LTSO:
 
Less than 1 year
 
1-2 years
 
3-4 years
 
5-6 years
 
 
 
Number of years as a TSO (Prior to promotions):
 
Less than 1 year
 
1-2 years
 
3-4 years
 
5-6 years
 
 
 
1.
   
2.
   
3.
   
4.
   
5.
   
6.
   
7.
   
8.
   
9.
   
10.
   
 
 
Of those areas you identified above, what are the most important training areas (explain why):
   
 
 
 
Do you have recommendations to how the training could be provided (e.g. on-line, classroom, scenario/demonstration, OJT, others). Please explain.
   
 
 
 
Do you have recommendations on how to improve Initial Lead / Supervisor on-the-job training? Please explain.
   
 
 
 
What training topics/items would you like to see added to the operational / technical security related side of STSO Initial Training? Please explain.
   
 
 
 
What training topics/items would you like to see added to the operational / technical security related side of STSO Advanced Training? Please explain.
   
 
 
 
What area of your job (role/duty) do you find confusing and why?
   
 
 
 
Comments/Suggestions to help reduce the confusion about your job (role/duty):
   
 
 
Individual Skill Level
Rate your knowledge in fully understanding . . .
Not Applicable Low Medium High
TSA SOPs
FirstLine paperwork
TSA paperwork
FirstLine Policies and Procedures
TSA Incident Reporting Requirements
 
 
 
Using the matrix below, please rate the importance of the specified skill to your level of satisfaction with the amount of training provided to you.
 
 
Importance of Skill for STSOLevel of Satisfaction with Amount of Training Provided
Not ImportantVery Important
Not SatisfiedVery Satisfied
12345N/A12345N/A
TDC Requirements
Armed LEO Flying Requirements
Screening of Individuals - WTMD
Screening of Individuals - HHMD
Screening of Individuals - Full Body Patdown
Screening of Individuals - Step Forward Method
Screening of Individuals - Bulk Item-Limited Pat Down
Screening of Individuals - Persons with Disabilities
Screening of Individuals - Selectees
Screening of Individuals - Alarm Resolution
Screening of Individuals - USP Process
Screening of Accessible Property - X-ray (prohibited item discovery)
Screening of Accessible Property - Closed Bag Search
Screenng of Accessible Property - Interior ETD Search
Screening of Accessible Property - Interior Perimeter ETD Search
Screening of Accessible Property - Physical Search
Screening of Accessible Property - Footwear ETD Screening
Screening of Accessible Property - Electronics ETD Screening
Screening of Accessible Property - Liquid Container Screening
Screening of Accessible Property - Special Property Items
Screening of Accessible Property - Alarm Resolution
Screening of Accessible Property - USP Process
Techniques for Screening Animals
Documentation/Reporting Requirements
 
 
Importance of Skill for STSOLevel of Satisfaction with Amount of Training Provided
Not ImportantVery Important
Not SatisfiedVery Satisfied
12345N/A12345N/A
Checked Baggage - Closed Bag Search
Checked Baggage - Limited Open Bag Search
Checked Baggage - Full Open Bag Search
Checked Baggage - Physical Property Search
Checked Baggage - Alarm Resolution (EDS)
Checked Baggage - Alarm Resolution (ETD)
Checked Baggage - Selectee Passenger
Checked Baggage - Special Consideration Screening
Counter Cargo Screening
Documentation/Reporting Requirements
 
 
 
How often do the TAIs provide training support at your screening location?
 
Daily
 
Twice per week
 
Weekly
 
As Needed
 
 
Resources/Tools
How frequent would you like to have the TAIs available to you at your screening location to support training activities?

 
Daily
 
Twice per week
 
Weekly
 
As needed
 
 
 
Between what hours would you prefer to have the TAIs available to you (you can indicate multiple answers)?

 
5am-7am
 
7am-9am
 
9am-11am
 
11am-1pm
 
1pm-3pm
 
3pm-5pm
 
5pm-7pm
 
7pm-9pm

 
 
 
Do you think scenario training, for example replicating test scenarios/demonstrations, would be a helpful training tool/resource for the screening workforce?

 
Yes
 
No
 
 
 
Other comments or suggestions you have regarding Supervisory training.
   
 
 

Thank you for taking the time to complete the Supervisory Training Needs Assessment Questionnaire (1). The information you provide will be used to help us improve the content of the training and monitor the quality of our program.
 
Please contact [email protected] if you have any questions regarding this survey.
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