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We're interested in learning about how paying customers of SurveyMonkey, Qualtrics, and other survey services use those tools.

Please do not respond if you have never paid for an online survey tool.

For all questions, please think of the last survey you conducted on a survey site that you or your workplace paid for
 
 
 
* Which online survey software did you use for your last paid survey?
 
KeySurvey
 
Confirmit
 
SurveyMonkey
 
Qualtrics
 
QuestionPro
 
KwikSurveys
 
Zoomerang
 
SurveyGizmo
 
Other
 
 
 
 
* What type of survey was it?
 
Student/Education
 
Event Planning
 
Human Resources or Employee Satisfaction
 
Academic Research
 
Market Research
 
Customer Satisfaction or Product Feedback
 
Other
 
 
 
 
* What was the goal of the survey?
   
 
 
How painful was it to do the following?
(1) Entirely Painless (2) (3) (4) (5) (6) (7) Very Painful
* Create the survey questions and instructions
* Manage the survey distribution and response gathering
* Analyze the results (whether in the online survey tool or in another program)
* Create materials (graphs, presentations) to communicate the results to others
 
 
 
* Which area of the survey process do you most wish was easier and faster?
 
Creating the survey questions and instructions
 
Managing the survey distribution and response gathering
 
Analyzing the results (whether in the online survey tool or in another program)
 
Creating materials (graphs, presentations) to communicate the results to others
 
Other
 
 
 
How painful was the overall process of running a survey (including parts of the process that didn't include the survey tools themselves)?
(1) Entirely Painless (2) (3) (4) (5) (6) (7) Very Painful
*  
 
 
 
* In what professional context did you create the survey?
 
Business Employee
 
Student or Academic
 
Nonprofit Employee
 
Government Employee
 
None of the above
 
 
 
* What department were you working in?
 
Public Relations
 
Product
 
Operations
 
Finance/Accounting
 
Sales
 
Founder/Executive
 
IT
 
Customer Service
 
Marketing
 
Human Resources
 
Legal
 
Administrative
 
Research & Development
 
Engineering
 
Other
 
 
 
 
* Thank you for completing the survey. Please submit this survey then enter the code '1919' into the page that you came to this survey from.

Also, and this won't affect whether or not we pay you: Did you answer this survey honestly?
 
Yes
 
No