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Section A:
The following statements describe some behaviors that you might have experienced while using email to communicate with your immediate boss/supervisor at the workplace. If you report to more than 1 boss, please focus on the one whom you report directly to.
In the past 1 year, have you been in a situation where your immediate boss/supervisor...
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* 1. Put you down or were condescending to you in some way through email?
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* 2. Made demeaning or derogatory remarks about you through email?
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* 3. Sent you harassing email messages?
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| * 4. Sent you threatening email messages? |
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| * 5. Cursed at you through email? |
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| * 6. Swear at you through email? |
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| * 7. Ridiculed you through email? |
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| * 8. Sent you lewd and sexually explicit jokes over email? |
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| * 9. Sent you emails using a rude and discourteous tone? |
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* 10. Inserted sarcastic or mean comments between
paragraphs in the emails?
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* 11. Used email to say negative things about you that
he/she wouldnÂ’t say to you face-to-face?
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| * 12. Used CAPS to shout at you through email? |
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| * 13. Sent emails with excessive quotation marks (e.g., !!!!!)? |
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| * 14. Said something hurtful to you through email? |
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| * 15. Made a racist remark about you through email? |
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| * 16. Made a sexist remark about you through email? |
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| * 17. Criticized your religion through email? |
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* 18. Made a mean remark about your character through
email?
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| * 19. Belittled your intelligence through email? |
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| * 20. Insulted your physical ability through email? |
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| * 21. Hurled abuse at you through email? |
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Section B:
The following statements describe some behaviors that you might have exhibited in response to the immediate boss/supervisor who sent you emails as described in Section A. Hence, when answering this section, we would like you to have in mind the same immediate boss/supervisor whom you thought of in Section A. |
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| * 1. I tried to forget about the incident. |
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| * 2. I kept as much distance from my boss/supervisor as possible. |
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| * 3. I did something to make my boss/supervisor pay. |
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| * 4. I gave my boss/supervisor the silent treatment. |
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| * 5. I ignored the offense. |
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| * 6. I let my negative feelings disappear naturally. |
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| * 7. I waited for my anger to go away. |
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| * 8. I made no effort to respond to what my boss/supervisor did. |
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| * 9. I accepted my boss/supervisor as who he/she is. |
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| * 10. I made an effort to be friendlier to my boss/supervisor. |
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| * 11. I got even with my boss/supervisor. |
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| * 13. I let time take care of my negative feelings. |
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* 14. I let go of the resentment I felt towards my boss/supervisor.
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* 15. I avoided my boss/supervisor.
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* 16. I let go of my hurt and pain.
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* 17. I refused to perform duties assigned by my boss/supervisor.
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* 18. I tried to hurt my boss/supervisor.
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* 19. I confronted my boss/supervisor face-to-face.
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* 20. I discussed the incident with my boss/supervisor face-to-face
in an effort to resolve the conflict.
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* 21. I talked bad about my boss/supervisor behind his/her back.
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* 22. I spread rumors about my boss/supervisor through email.
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* 23. I forwarded the rude email my boss/supervisor sent me to
coworkers to make my boss/supervisor look bad.
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* 24. I forwarded the rude email my boss/supervisor sent me to
someone higher position than my boss/supervisor to make
him/her look bad.
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* 25. I forwarded the rude email my boss/supervisor sent me to my
family and/or friends.
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* 26. I withheld information that my boss/supervisor needed.
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* 27. I threatened my boss/supervisor through email.
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* 28. I replied to my boss/supervisorÂ’s rude email with equally rude
personal comments about him/her.
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* 29. I replied to my boss/supervisorÂ’s rude email with even ruder
and more nasty personal comments about him/her.
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* 30. I intentionally spread computer viruses to infect my
boss/supervisorÂ’s computer.
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Section C:
Please describe the immediate boss/supervisor you had in mind in the above sections by stating the appropriate responses below. As well, we would like you to think of this same immediate boss/supervisor when answering the items in Sections D-H.
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| * 1. Gender of boss/supervisor: |
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| * 2. Ethnic Group of boss/supervisor: |
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| * 3. Job Title of boss/supervisor: | | |
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* 4. On average, how many emails do you receive from this boss/supervisor in a day?
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* 5. How dependent are you on emails to communicate with this boss/supervisor at work?
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Section D:
The following statements relate to some feelings that you may have when communicating with the immediate boss/supervisor you described through emails. Please state your responses on the scales provided.
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| When communicating with my immediate boss/supervisor using emails, I generally feelÂ… (Please answer the following 15 questions with this in mind) |
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* 4. Like yelling at somebody.
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* 5. Like breaking things.
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* 7. Like banging on the table.
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* 8. Like hitting someone.
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* 11. Like kicking somebody.
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* 12. Like cursing out loud.
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* 14. Like pounding somebody.
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* 15. Like shouting out loud.
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Section E:
The following describe some statements with respect to communicating with the immediate boss/supervisor you identified using emails. Please indicate the extent to which you agree or disagree with the statements by stating on the scales provided. |
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* 1. Communicating with my boss/supervisor via emails is a very
frustrating experience.
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* 2. Being frustrated comes with receiving emails from my
boss/supervisor.
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* 3. Overall, I experience very little frustration when communicating
with my supervisor/boss through emails.
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Section F:
The following statements seek to understand how the immediate boss/supervisor you identified interacts with you in general. Please indicate the extent to which you agree or disagree with the statements by circling on the scales provided.
In general, when interacting with me, my immediate boss/supervisor Â…Â… |
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* 1. Considers my viewpoint.
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* 2. Is able to suppress personal biases.
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* 3. Provides me with timely feedback about decisions and their
implications.
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* 4. Treats me with kindness and consideration.
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* 5. Shows concern for my rights as an employee.
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* 6. Takes steps to deal with me in a truthful manner.
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| * Section G : The following statements concern the extent to which your interests, attitudes, behaviors etc. are similar to those of the boss/supervisor you identified. Please indicate the extent to which you agree or disagree with the statements by circling on the scales provided. |
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* 1. My boss/supervisor and I are very much alike.
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* 2. I share the same values and ideals as my boss/supervisor.
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* 3. My boss/supervisor and I seldom see eye-to-eye.
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* 4. I feel like IÂ’ve known my boss/supervisor all my life.
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* 5. My manager and I want the same things from our work.
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* 6. My goals are very different from my boss/supervisorÂ’s goals.
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* 7. I believe in my boss/supervisorÂ’s ideas.
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* 8. My boss/supervisor and I do not feel the same way about our jobs.
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| * 9. I have much in common with my boss/supervisor. |
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| * 10. I tend to think the same way as my boss/supervisor. |
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| * 11. I identify with my boss/supervisor. |
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| Section H - This section assesses your evaluation of the boss/supervisor you identified. Please indicate your responses by circling on the scales provided. |
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| * 1. How satisfied are you with your boss/supervisorÂ’s performance as a leader? |
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* 2. How satisfied are you with your boss/supervisorÂ’s use of leader power?
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* 3. If you had a choice, how willing would you be to have your boss/supervisor continue as the head of your group or department?
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* 4. To what extent do you support or oppose your boss/supervisor?
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| Section I - The scale consists of a number of words that describe different feelings and emotions. Please indicate to what extent you generally feel this way (i.e. how you feel on the average) by circling on the scales provided. |
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| Section J - The following describe some workplace behaviors. Using the following scale, please indicate your responses by circling on the scales provided. Please indicate the extent to which you have engaged in the following behaviors while at work during the past 1 year: |
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* 1. Made fun of someone at work.
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* 2. Said something hurtful to someone at work.
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* 3. Made an ethnic, religious or racial remark to someone at work.
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* 4. Cursed at someone at work.
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* 5. Played a joke on someone at work.
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* 6. Acted rudely towards someone at work.
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* 7. Publicly embarrassed someone at work.
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* 8. Taken property from work without permission.
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* 9. Spent too much time fantasizing or daydreaming instead of working.
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* 10. Falsified receipts/time sheets to get more money for business expenses/overtime.
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* 11. Taken an additional or longer break than is acceptable.
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* 12. Came in late without permission.
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* 13. Littered your work environment.
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* 14. Intentionally worked slower than you could.
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* 15. Putting little effort into your work.
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* 16. Discussed confidential company information with unauthorized persons.
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* 17. Used an illegal drug or consumed alcohol on the job.
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* 18. Delayed work in order to get overtime.
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* 19. Made long personal calls (including mobile phone) at work.
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* 20. Wasted company time socializing with coworkers.
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* 21. Accepted money, gifts and kickbacks from others.
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* 22. Intentionally damaged/vandalized company property or equipment.
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* 23. Withheld information from people who needed it.
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* 24. Left work earlier than you should.
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* 25. Put projects off till the last minute.
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* 26. Called in sick when not ill.
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* 27. Took company supplies home without permission
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| Section K - The following statements describe opinions regarding oneÂ’s coworkers. Please indicate the extent to which you agree or disagree with each of the statements by circling on the scales provided. |
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* 1. When something at work is bothering me, my coworkers show that they understand how IÂ’m feeling.
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* 2. When I talk to my coworkers about work-related problems, they donÂ’t really listen.
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* 3. I feel better after discussing job-related problems with my coworkers.
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* 4. When I have a tough day at work, my coworkers try to cheer me up.
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* 5. I have difficulty discussing work-related problems with my coworkers.
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* 6. When IÂ’m frustrated with my work, coworkers will try to understand my problems.
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* 7. My coworkers help me feel better when IÂ’m upset at work.
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* 8. I usually find it useful to discuss my work problems with my coworkers.
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* 9. My coworkers express interest and concern in my well-being.
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* 10. I l feel comfortable asking coworkers for advice about a problem situation at work.
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* 11. My coworkers comfort me when IÂ’m upset at work
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* 12. My coworkers are willing to listen to my job-related problems.
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| Section L - The following statements describe peopleÂ’s attitudes towards their jobs. Please indicate the extent to which you agree or disagree with each of the statements with respect to your own job by circling your responses on the scales provided. |
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* 1. I am generally very satisfied with my job.
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* 2. I am generally satisfied with the kind of work I do in this job.
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* 3. I frequently think of quitting my job.
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* 4. Most people on this job feel that the work is useless or trivial.
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* 5. Most people on this job are very satisfied with the job.
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* 6. I will probably leave my organization within the next 1-2 years.
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* 7. I will probably look for a new job in the next year.
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* 8. How likely is it that you will actively look for a new job in the next year?
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| Section M - The following statements describe certain personal attitudes and traits. Please indicate your response by circling True (T) or False (F) as it pertains to you personally. |
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| * 1. I never hesitate to go out of my way to help someone in trouble |
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| * 2. I have never intensely disliked anyone. |
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| * 3. There have been times when I was quite jealous of the good fortune of others. |
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| * 4. I would never think of letting someone else be punished for my wrong doings. |
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| * 5. I sometimes feel resentful when I do not get my way. |
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| * 6. At times, I feel like rebelling against people in authority although I know they are right. |
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| * 7. I am always courteous, even to people who are disagreeable. |
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| * 8. When I do not know something, I do not mind admitting it at all. |
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| * 9. I can remember "playing sick" to get out of something. |
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| * 10. I am sometimes irritated by people who ask favors from me. |
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Section N - The following statements describe some behaviors that may be exhibited using the computer at work. Please indicate your responses by circling on the scales provided.
Please indicate the extent to which you have engaged in the following behaviors while at work during the past 1 year: |
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| * 1. Played computer games while at work. |
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| * 2. Chatted (MSN, ICQ, etc.) online (non-job related) while at work. |
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* 3. Browsed websites while at work for nude or sexually explicit pictures.
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* 4. Browsed websites while at work without any specific purpose (i.e. surfing).
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| * 5. Built websites while at work that were non job-related. |
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* 6. Downloaded pictures containing nudity or sexual content while at work
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* 7. Downloaded computer programs/applications (non-job related) while at work.
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| * 8. Downloaded non-job related documents while at work. |
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| * 9. Downloaded music files (e.g., MP3) while at work. |
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| * 10. Created CDs while at work using downloaded music. |
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| * 11. Used the Internet while at work to research, buy or sell stocks. |
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* 12. Used the Internet while at work to conduct personal bank transactions.
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* 13. Used the Internet with other employees, while at work, to steal from or sabotage my company.
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| * 14. Used the Internet while at work to buy/sell/traffick illegal drugs |
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| * 15. Went online-shopping while at work. |
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| * 16. Bid on auctions online (ebay, etc.) while at work. |
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* 17. Used the Internet while at work to research or place bets on sporting events.
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| * 18. Used the Internet while at work to gamble at an online casino. |
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| * 19. Used the Internet while at work to send personal emails. |
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* 20. Used email while at work to forward jokes or other humorous material to someone.
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| * 21. Used email while at work to threaten a coworker(s). |
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* 22. Used email while at work to ask a coworker out for a date, romantic or sexual meeting.
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* 23. Used email while at work to send sexually explicit/nude pictures to a coworker(s).
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* 24. Intentionally spread computer viruses to infect workplace computer(s).
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* 25. Used email to make confidential work information public knowledge either within or outside the workplace.
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* 26. Attempted to access confidential work information while at work without permission.
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| * 27. Used internet while at work to look for another job. |
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| Section O - The following statements describe people's attitudes towards their organizations. Please indicate the extent to which you agree or disagree with each of the statements with respect to your organization by stating your responses on the scales provided. |
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| * 1. I am willing to put in a great deal of effort beyond that normally expected in order to help this organization be successful. |
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* 2. I tell my friends that this is a great organization to work for.
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* 3. I would accept almost any type of job assignment in order to keep working for this organization.
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* 4. I find that my values and the organization's values are similar.
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* 5. I am proud to tell others that I am part of this organization.
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* 6. This organization really inspires the very best in me in the aspect of my job performance.
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* 7. I am extremely glad that I chose this organization to work for over others that I was considering at the time I joined.
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| * 8. I really care about the fate of this organization. |
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* 9. For me, this is the best of all possible organizations to work for.
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| Section P - To enable us to interpret your responses accurately, we would appreciate it if you could provide us with the following information which will be kept strictly confidential. Please fill in the blanks or put a tick on the appropriate responses. |
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| * 2. Tenure in present job (__yrs __ months) | | |
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| * 3. Total work experience (__yrs __ months) | | |
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| * 8. Highest Education Attained |
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| * 10. In general, how many emails do you RECEIVE during a typical work day? |
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| * 11. In general, how many emails do you SEND during a typical work day? |
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| * 12a.Does your organization have policies regarding the use of emails? |
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| 12b. If Yes, pls provide details: | | |
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| * 12c. Are these policies generally acceptable to you? |
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| Please use this space to express any other feelings or opinions that you may have regarding the use of electronic medium of communication (e.g., emails) at the workplace. | | |
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