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Surveys
2013
March
S
Survey Questions for GSIS Kiosk Users
Survey Questions for GSIS Kiosk Users
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What is your age?
20 to 35
35 to 50
50 to 60
Above 60
What is your location? (City/Town)
No of years in government service.
1-5
5-10
10-15
15-20
Above 20
How did you come to know about G-W@PS kiosk?
Formal Channel
Colleagues from Government
Advertisement
Other
How much distance do you have to travel to reach the nearest G-W@PS kiosk from your office/home? (Kilometers)
How much time does it take for you to reach the nearest G-W@PS kiosk from your office/home?
1-15 Minutes
15-30 Minutes
30-45 Minutes
45-60 Minutes
More than an Hour
Do you prefer using G-W@PS kiosk to branch transaction?
Yes
No
How often do you use the kiosk?
Extremely often
Very often
Moderately often
Slightly often
Not at all often
Which of the following services have you used / planning to use in G-W@PS kiosk?
Apply for loans
Check membership and loan accounts
Renew active status in the kiosk
Process loan application
Other
Did you require any help from others (bystanders, other user) for using the kiosk?
Yes, some help
Yes, a lot of help
None at all
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