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  5. SysAid Certification 4 Evaluation Survey

SysAid Certification 4 Evaluation Survey

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Thank you for participating in the SysAid Certification Program.

We are very interested to learn more about your experience and impressions of the SysAid Certification Program.

Please fill in the following SysAid Certification Program evaluation form, and help us ensure that future programs continue to add value for future participants.

Your responses will be strictly confidential and used for research purposes only.

We value your opinion and would like to thank you in advance for taking the time to share your experiences with us.
 
 
 

What type of organization do you work for?

 
Commercial
 
Governmental
 
NGO
 
 
 

How long have been using SysAid?

 
0-6 months
 
6-12 months
 
1-2 years
 
Over 2 years
 
 
 

Which edition of SysAid do you currently use?

 
Free Edition
 
Full Edition
 
On-Demand Edition
 
More than one SysAid server
 
 

Course Instructors


How would you rate the overall effectiveness of our instructors?

Please evaluate for the following instructors:

Poor - - Below Average - - Average - - Good - - Excellent
Sarah Lahav
Joseph Zargari
Haim Elcaslasy
Oded Moshe
Vitaly Vlasenko
 
 

Course Relevance


On a scale of 1-5, please indicate how useful you found the course content to be.

(1 = not useful at all; 5 = very relevant)

1 2 3 4 5
Milestones for a Successful Implementation
SysAid Basics
SysAid IT Tools
SysAid ITIL
Measurement Tools
Customization
Maintenance & Troubleshooting
Specialist Panel
 
 
 

Interactive component


On a scale of 1-5, please indicate how useful the chat discussions were.

(1 = not useful at all; 5 = very useful)


 
1
 
2
 
3
 
4
 
5
 
 
 

Course assignments


On a scale of 1-5, please indicate if the weekly assignments adequately reflected the lecture material?

(1 = not at all; 5 = very much so)


 
1
 
2
 
3
 
4
 
5
 
 
 

Would you have preferred a different form of weekly assignments?

If so, please state your preference in the comments field below.


 
No
 
Yes
 
 

Course content


Please answer the following:

Not at all No Don't know Yes Very much so
Was the course content interesting?
Was the course content relevant to your daily work?
Were the course materials helpful? (i.e. presentations, PDF documents and videos)
 
 
 

How would you evaluate the technical aspects of the course?

 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
 

Did you experience any technical difficulties during the course?

 
Yes
 
No. Please Specify:
 
 

Course organization


On a scale of 1-5, please evaluate the following statements.

(1 = not at all; 5 = very much so)

1 2 3 4 5
The course coordinators helped to maintain high levels of motivation throughout the course
All assignments were explained clearly
Coordinators were always available for help upon request
It was difficult to digest all the materials during the Certification Program
 
 
 

How satisfied were you with the overall program?

 
Very satisfied
 
Satisfied
 
Neutral
 
Dissatisfied
 
Very dissatisfied
 
 
 

Would you recommend the SysAid Certification Program to others?

 
Yes
 
Maybe
 
No
 
 
 

Do you have any suggestions on how we can improve future SysAid Certification Programs?
Please feel free to make any additional comments

   
 
 
 

We would highly appreciate it if you could share your positive experiences regarding the SysAid Certification Program with other IT professionals.

Please tell us how you or your organization have benefited from participating in the SysAid Certification Program, and how you think the knowledge gained can help you in your everyday tasks.

Please note: Your testimonial may be published in our website.

   

Name

   

Position

   

Company

   
 
Please contact [email protected] if you have any questions regarding this survey.
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