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Surveys
2014
September
S
Systems Development Customer Feedback Form
Systems Development Customer Feedback Form
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Kindly rate the overall performance of our SYSTEMS DEVELOPMENT TEAM.
*
Respondent's Name
*
Company
-- Select --
Dolphin Ship Management, Inc.
Vroon-Fil Ship Management, Inc.
Transcontainer (TCL) Philippines
Universal Holidays, Inc.
Transnational eGlobal
*
Position
*
Department:
Kindly rate the overall performance of our SYSTEMS DEVELOPMENT TEAM. Project / Product / Services Recently Acquired
What is your Role in the Project that you have outsourced from us?
Project Sponsor
Project Consultant
Super-Administrator
Administrator
Technical Support
User
How long have you been using the Application?
Less than 1 month
1 to 6 months
6 months to 1 year
More than 1 year
More than 2 years
More than 3 years
How satisfied are you with our services related the project you just outsourced from us?
Not Applicable
Very Dissatisfied
Dissatisfied
Undecided
Satisfied
Very Satisfied
Price
Quality
Ability to meet needs/requirements
Usage Experience
How satisfied are you with the latest version of Applications you are currently using?
Not Applicable
Very Dissatisfied
Dissatisfied
Undecided
Satisfied
Very Satisfied
Efficiency of the current / upgraded features
Has more and better features
Can address the requirement as a User
Convenience to the user
Reliable to use
Overall
How likely are you to:
Very Unlikely
Unlikely
Undecided
Likely
Very Likely
Continue using the Application
Request to continue enhancements of the features of the Application
Recommend the Application to someone else
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