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  2. 2014
  3. January
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  5. Tal2a Survey
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Exit Survey
 
 
Does Tal2a’s Quota (40 GB) suit your usage?
 
Yes
 
No
 
 
 
How many gigabytes do you consume in a typical month?
 
- 4 GB or less
 
- More than 4 GB to 15 GB
 
- More than 15 GB to 40 GB
 
- More than 40 GB
 
- I Don’t Know
 
 
 
Do you feel change in speed after migration from 512 Kb to Tal2a 2 Mbs ?
 
- Yes
 
- No
 
 
 
If you have a problem in speed with Tal2a 2 Mbs please state the problem that you encounter
 
- I’ve bad line quality
 
- The exchange is congested
 
- I don’t know what exactly the problem is.
 
- I’ve no Problem
 
Other Problem
 
 
 
 
Do you feel change in speed after migration From Tal2a 2 Mbs to Tal2a 8 Mbs?
 
- Yes
 
- No
 
 
 
If you have a problem in speed with Tal2a 8 Mbs please state the problem that you encounter
 
- I’ve bad line quality
 
- The exchange is congested
 
- I don’t know what exactly the problem is.
 
- I’ve no Problem
 
Other Problem
 
 
 
 
Did You Recharge your account before?
 
- Yes
 
- No
 
 
 
How did you recharge your account?
 
- By using Fawry service
 
- By Visiting one of our outlets
 
- Online
 
- I didn’t recharge my account before.
 
 
 
Which package do you prefer in recharging your account?
 
- 1 GB
 
- 5 GB
 
- 15 GB
 
- 25 GB
 
- I didn’t recharge my account before
 
 
 
What is your overall satisfaction level with Tal2a ?
 
- Extremely satisfied
 
- Satisfied
 
- Neutral
 
- unsatisfied
 
- Extremely unsatisfied