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  1. Surveys
  2. 2012
  3. August
  4. T
  5. Tavant CSAT Survey
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Name
   
 
 
 
Title
   
 
 
 
Company Name
   
 
 
How would you rate Tavant Technologies on its Delivery capabilities?
Excellent Very good Good Average Needs Improvement N/A
Quality of Delivery
Timeliness of Delivery
Communication and Reporting
Understanding of your business
Technical Capability
Key Project Management People (Onsite Project Manager, Offshore Project Manager, Architect)
Value Addition/ROI
 
 
How would you rate Tavant’s Engagement Model on the following parameters:-
Excellent Very Good Good Average Needs Improvement N/A
Onsite-Offshore Mix
Flexibility of Engagement model
Key Account Management People ( Account Manager/Client Partner,Global Delivery Manager)
Quarterly Executive Review Meetings
 
 
 
What aspects of Tavant service you like the most?
   
 
 
 
What aspect of Tavant's service you would like to improve?
   
 
 
 
Please select the top 3 outsourcing focus areas for this year where Tavant can possibly partner with you.
 
Business Intelligence
 
Mobile Application Development
 
Custom Application Development
 
Web and Mobile Application Testing
 
Outsourced Product Development
 
Application / Product Maintenance
 
Offshore Development Center
 
On-demand Team Augmentation
 
Hosting and Managed Services
 
Other
 

 
 
 
How would you rate our Outsourcing capabilities with other vendors you are currently working with or have worked before.
 
Excellent
 
Very Good
 
Good
 
Average
 
Needs Improvement
 
Other
 
 
 
 
Are you willing to serve as a reference for Tavant in the future?
 
Yes
 
No
 
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