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Welcome to TBMC's customer feedback questionnaire.

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1. New Enquiries - How do you rate the knowledge and expertise of the staff you dealt with?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
2. New Enquiries - How do you rate our promptness when responding to a new enquiry?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
3. New Enquiries - How do you rate the attitude of the staff you dealt with?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
4. New Enquiries - How do rate our overall effectiveness in dealing with your enquiry?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
5. Processing - How do you rate our promptness when responding to an enquiry about your case?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
6. Processing - How do you rate the knowledge and expertise of the staff you dealt with?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
7. Processing - How do you rate our efficiency in processing your case and providing updates?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
8. Processing - How do you rate the attitude of the staff you dealt with?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
 
 
9. Processing - How do you rate our overall effectiveness in processing your case?
 
Excellent
 
Very good
 
Good
 
OK
 
Poor
 
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